Marco Fausto | Page 8

Marco was excellent, as usual. Responsive, clear, efficient. The loaner office was a bit odd. We should be notified IN ADVANCE of arrival of the need for a declarations page. Responsive, clear, efficient. The loaner office was a bit odd. We should be notified IN ADVANCE of arrival of the need for a declarations page. Prices are much too high! More

by dbeaulieu50 Verified Customer Verified Customer

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Excellent service. Very caring and helpful staff thank you very much for quick service a…… Very caring and helpful staff thank you very much for quick service a…… More

by Adrian Verified Customer Verified Customer

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Thanks to Amie I always come back to Pacific BMW. Everything is always perfect. A++++ every time Everything is always perfect. A++++ every time More

by TOMASYAN Verified Customer Verified Customer

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Worked with Service Advisor Manny Cruz to drop my car off for scheduled maintenance as my SA, Marco Fausto, was off that day. Manny was great to work with and the service team provided a nice video showing for scheduled maintenance as my SA, Marco Fausto, was off that day. Manny was great to work with and the service team provided a nice video showing my car and the work they were going to perform. Got it all completed as scheduled and I picked it up quickly, all washed and ready, from Marco the following day. More

by BMWM3C Verified Customer Verified Customer

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Marco was very helpful, unfortunately the initial repair wasn’t complete , so I needed to return my car to complete the repair. wasn’t complete , so I needed to return my car to complete the repair. More

by BOXERFILM Verified Customer Verified Customer

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Excellent customer service and very fast! Love the loaner process as well and how east it is. Love the loaner process as well and how east it is. More

by lizetta1982 Verified Customer Verified Customer

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Very professional and kind staff. Completed work on time. My favorite BMW service center. My next car will come from Pacific BMW Completed work on time. My favorite BMW service center. My next car will come from Pacific BMW More

by arag2020 Verified Customer Verified Customer

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Was upfront about the issues concerning my vehicle, and exceeded my needs by ensuring my vehicle would be given back to me same day. exceeded my needs by ensuring my vehicle would be given back to me same day. More

by christopher.comeau Verified Customer Verified Customer

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Marco was great in explaining the recall on my 328. Got me in out quick Got me in out quick More

by MIKEEGF Verified Customer Verified Customer

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Everyone was professional and helpful. I especially liked your coffee and waiting area. It was a good experience. I especially liked your coffee and waiting area. It was a good experience. More

by galen.denton Verified Customer Verified Customer

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