Marco Fausto | Page 7

Mr. Fausto was late to our appointment so I had to leave. Since I had a vehicle waiting for me. Then Mr. Fausto took offense that I had left and essentially dismissed me in every other interaction. Was not a Since I had a vehicle waiting for me. Then Mr. Fausto took offense that I had left and essentially dismissed me in every other interaction. Was not able to provide me with the estimate I requested at the pickup of my vehicle and he did not even give me paperwork after my visit. He left me at the driveway waiting until a different person brought the car. A little disrespectful. More

by sal34 Verified Customer Verified Customer

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Marco Fausto, was an Excellent Service Coordinator! I took my car in for a Front right tire replacement, and when he checked all the tires, he found that 2 of them were unsafe, and had damage. I'm v I took my car in for a Front right tire replacement, and when he checked all the tires, he found that 2 of them were unsafe, and had damage. I'm very glad he was my Service Coordinator! Thank you! More

by MARC_EWING Verified Customer Verified Customer

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Excellent service jesus is the best will definitely be back for service here at pacific bmw back for service here at pacific bmw More

by MHLEYVA01 Verified Customer Verified Customer

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Helpful Service Marco and other staff were helpful fixing the problem in timely and professional mater. the problem in timely and professional mater. More

by mlouss Verified Customer Verified Customer

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Pacific BMW always been preferred and number 1 selection for me if ever I need to service my BMWs. All advisers are very professional, friendly and humble. I always ask for a loaner and they always have it for me if ever I need to service my BMWs. All advisers are very professional, friendly and humble. I always ask for a loaner and they always have it prepared for me even if my vehicle in service for some basic standard quick checkup. More

by Mikayel Soghomonyan Verified Customer Verified Customer

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I purchased my first BMW from Pacific BMW 28 years ago. Galo has been my service representative for more than 20 of those years. He is simply “the best” service representative that I have ever worked with Galo has been my service representative for more than 20 of those years. He is simply “the best” service representative that I have ever worked with at any of the dealerships I have purchased cars from in the past including the following brands: Acura, Honda, Toyota, Mazda, Saturn, and Chevrolet. More

by BLACKMOREMIKE Verified Customer Verified Customer

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Thank you for helping with my car everyone has always been lovely personable to help and go out of there way to get my car back on track i was in an accident recently and the W collision area took great been lovely personable to help and go out of there way to get my car back on track i was in an accident recently and the W collision area took great care of me More

by broomhilda8842 Verified Customer Verified Customer

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They are fast, accurate with time , gives update on the car, just have to improve on cleaning car after the service. But good all in all car, just have to improve on cleaning car after the service. But good all in all More

by regvillanueva Verified Customer Verified Customer

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Very professional, fast and efficient. Csr was knowledgeable, loaner vehicle was available. Overall I was very satisfied. Csr was knowledgeable, loaner vehicle was available. Overall I was very satisfied. More

by CMDARA Verified Customer Verified Customer

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Excellent and timely service. Marco is outstanding. I am completely satisfied with my experience. Thank you! Marco is outstanding. I am completely satisfied with my experience. Thank you! More

by john.kronstadt Verified Customer Verified Customer

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