Marco Pinto | Page 90

The service was good up until I picked up the car and left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the ex left the dealership. I immediately noticed a weird feel on the tire in the passenger side. I thought that maybe it was me, but once I got on the expressway, I felt it more. I immediately called Marco Pinto (Service Person). He told me to bring the car back. I went back and explained to him the issue. He came out, checked the tire and told me I had a nail stuck in the tire and it had gone through so the tire had to be replaced. Prognosis: $218+tax. I was in shock and explained to him the car was fine when I dropped it off for service and this nail must have been picked up here as I had just picked it up. He told me there was no proof of that and that they had checked all the tires and they were fine. Basically, it was my word against his. He told me he was sorry but I would have to pay for the new tire as they were not responsible. I paid for the new tire and left the dealership feeling robbed, angry, and so disappointed. After 6 years of being a loyal customer, I am planning to never lease an Acura car again or at least never visit this leadership. You just lost a customer More

by L. Silva Verified Customer Verified Customer

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it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good. good it was good it was good it was good it was good it was good it was good it was good it was good it was good it was good. More

by LEONARDO.E.GREEN Verified Customer Verified Customer

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Mike Chan, Andres Perez and Andre were all awesome from setting me up with great service to providing me with a beautiful loaner car. Communication was great by all parties involved. setting me up with great service to providing me with a beautiful loaner car. Communication was great by all parties involved. More

by jjrs18 Verified Customer Verified Customer

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Marco was super, great fast service, Service was very professional and timely. I made appointment in advance, my car was taken on time and returned with in agreed time professional and timely. I made appointment in advance, my car was taken on time and returned with in agreed time More

by ABRUK Verified Customer Verified Customer

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The service department didn’t top fluids as the service representative recommended they would. There was no coolant or windshield wiper fluid in the tank and the Acura report gave a false reading and said representative recommended they would. There was no coolant or windshield wiper fluid in the tank and the Acura report gave a false reading and said everything was good (green) More

by Emery Verified Customer Verified Customer

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Friendly knowledgeable customer service, fast and assisted with resolving my issues in a timely manner. Looking forward to coming back soon and getting my service done. assisted with resolving my issues in a timely manner. Looking forward to coming back soon and getting my service done. More

by AGUTIERREZ326 Verified Customer Verified Customer

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Great service - as always. I Love Pembroke Pines Acura sales and service teams. Would recommend to any and every one. Thanks again Pembroke Pines Acura! sales and service teams. Would recommend to any and every one. Thanks again Pembroke Pines Acura! More

by Fun times Verified Customer Verified Customer

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ACURA OF PEMBROKE PINES ALWAYS TAKES GOOD CARE OF ME MARCO PINTO IS BY FAR THE BEST IN THE WORLD AND EVERY VISIT IS GOOD MARCO PINTO IS BY FAR THE BEST IN THE WORLD AND EVERY VISIT IS GOOD More

by FORD.FFRANCINA Verified Customer Verified Customer

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Great service ! Marco is on top of everything and makes it a seamless experience . On time and car washed ready to go when I arrived it a seamless experience . On time and car washed ready to go when I arrived More

by FAMGREGORIO Verified Customer Verified Customer

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Service Advisor, Marco Pinto, was very professional and service was completed in a very good timely manner, as promised. Great customer service is always appreciated. service was completed in a very good timely manner, as promised. Great customer service is always appreciated. More

by Golaso79 Verified Customer Verified Customer

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