Marco Ramirez

Exceptional end to end experience! I highly recommend this dealership and will refer friends and family. Everyone we interacted with provided high quality customer service. Marco was h I highly recommend this dealership and will refer friends and family. Everyone we interacted with provided high quality customer service. Marco was helpful from my first text with questions through the final walkthrough to setup my phone in the car after the key handoff. Ash was patient and provided multiple options that helped us to finalize our decision and make our purchase. Manny was also pleasant and clearly explained all of paperwork we were signing. The car was detailed and immaculate right before our final celebratory picture. This was a wonderful experience. More

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Down to earth people straight to the point no xx what they say they gonna do they do and if they can’t, they can’t second time coming back to this place and happy each time even though I was in a bad moo they say they gonna do they do and if they can’t, they can’t second time coming back to this place and happy each time even though I was in a bad mood I left in pretty good mood shout out to Marcos and Scot. I appreciate you guys keep up the good work. More

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Great dealership customer for life, easy no hassle, I purchased from this dealership before, both experiences top notch! purchased from this dealership before, both experiences top notch! More

by WILLIAMBOWER8822 Verified Customer Verified Customer

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Marco was amazing and very helpful. Made the process easy and the experience great! Thank you to Marco and manny in finance. Customer for life. Made the process easy and the experience great! Thank you to Marco and manny in finance. Customer for life. More

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The dealership was super nice, well set up and very well maintained. Don’t forget the GREAT staff!! If you’re considering a new or used vehicle stop by this place they have tons of options. maintained. Don’t forget the GREAT staff!! If you’re considering a new or used vehicle stop by this place they have tons of options. More

by ryeguy88 Verified Customer Verified Customer

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The place was amazing! The team they have there are great honest people. My guy Marco is the guy to talk to if you’re in the market for a vehicle, he’s very attentive and a The team they have there are great honest people. My guy Marco is the guy to talk to if you’re in the market for a vehicle, he’s very attentive and a great guy to do business with. Bell Mitsubishi has earned my future business hands down. I’d recommend anyone!! More

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HORRIBLE DEALERSHIP The dealership kept insisting that I complete a review about my vehicle purchase in the days following the sale. I was hesitant because I wanted to give it some time to make sure they I complete a review about my vehicle purchase in the days following the sale. I was hesitant because I wanted to give it some time to make sure they corrected a discrepancy between the odometer mileage they listed and what was shown on the CarFax report. However, I was assured on August 5th by the salesman, Marco, and his manager that the issue had been escalated to the MVD and would be resolved within a week. It’s now September 24th—one day before the temporary title expires—and the issue is still unresolved. The MVD has confirmed that nothing has been done and that the vehicle is still under the previous owner’s name. I ended up completing the review, which I now regret, and I’m trying to figure out how to remove it. They were helpful and friendly—up until the day I made the purchase. Since then, I’ve been trying to contact the salesman and their financing department, with no success. I’m repeatedly told someone will call me back, but no one has. Today, I spoke with another salesman named Steve and asked for the name and contact information of someone above Marco. He was rude and started shouting, telling me he couldn’t provide that information and that I had to go through Marco—who continues to be unhelpful. I HIGHLY RECOMMEND NOT PURCHASING FROM THIS DEALERSHIP! They’re only nice until you sign the papers. If you have any issues or concerns afterward, you’ll be ignored or treated poorly. More

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Awesome service, Great price and good price. Very fast financing service. I will Highly recommended this dealership to anyone. Very fast financing service. I will Highly recommended this dealership to anyone. More

by Isaac/Stella Verified Customer Verified Customer

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Marco was friendly from the start. .as well as very knowledgeable. We appreciated how quickly they made the while process for us. Fun and engaging as well as helpful and made us extreme .as well as very knowledgeable. We appreciated how quickly they made the while process for us. Fun and engaging as well as helpful and made us extremely comfortable not only buying the car but also assured us of their ongoing support as needed after the buying experience was finalized..thank you!! More

by gueracutie Verified Customer Verified Customer

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They were all super friendly very welcoming environment, got me the car my family and I wanted! Thank you so much Bell Road Mitsubishi!! got me the car my family and I wanted! Thank you so much Bell Road Mitsubishi!! More

by Irajoak1973 Verified Customer Verified Customer

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