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Marco Sarofeem

Overview Reviews (45)

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Marco Sarofeem

Marco Sarofeem | Page 3

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

Contact Me

not yet
rated

45 Reviews

Overview Reviews (45)

Dealership Experience

6 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

Arabic

not yet
rated

45 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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45 Reviews of Marco Sarofeem

April 19, 2022

Dealership Rating

Employee Rating

Good customer service, sales people were on the ball, took a little more time to get my car but I’m happy with my purchase , love my car took a little more time to get my car but I’m happy with my purchase , love my car More

by NATASSHA68

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mo Mostafa, Felix Talavera

Apr 19, 2022 -

Claremont Toyota responded

Natasha, We appreciate both your patience and your business. We're happy you had a quality car-buying experience and welcome to our Claremont Toyota Family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

Dealership Rating

Employee Rating

Excellent service! Sales rep Marco and Henry in Financial Services were amazing. I am in love with my Camry! Sales rep Marco and Henry in Financial Services were amazing. I am in love with my Camry! More

by ALYSSARAE1228

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Henry Figueroa , Venedick Songco

Apr 20, 2022 -

Claremont Toyota responded

It’s great to know that Marco and Henry was able to give you the car-buying experience you were looking for! Congrats on your new Camry and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 08, 2022

Dealership Rating

Salesman after arguing about the monthly payments he agreed then I discover he remove the security and gab insurance. They I told them the ignition key it won't turn normally the said they will call m agreed then I discover he remove the security and gab insurance. They I told them the ignition key it won't turn normally the said they will call me back to fix it after they receive the dealer certified More

by IMADRAMADAN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Mo Mostafa, Alexander Rosa, Daniel Vera

Apr 08, 2022 -

Claremont Toyota responded

We're discouraged to see you've experienced multiple issues here and would like to help get this resolved ASAP. Please contact us at your earliest convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 06, 2022

Dealership Rating

Jamie Viveros & others we encountered did an amazing job. I'm so happy with my car. Thank you so much. I'm so happy with my car. Thank you so much. More

by KARLA_3318

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Richard Lopez, Jaime Viveros

Apr 07, 2022 -

Claremont Toyota responded

We couldn't be happier to see that Jamie went above and beyond to provide you with a quality experience. Enjoy your new car, and should you ever need anything else, please don't hesitate to call or visit us again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 05, 2022

Dealership Rating

Employee Rating

Friendly staff, fast experience. They answered all my questions and exceeded my expectations on everything! They answered all my questions and exceeded my expectations on everything! More

by CRISTALRAMIREZ0722

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Apr 05, 2022 -

Claremont Toyota responded

We love hearing that our team is working hard and our guests are leaving with a smile on their face. Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 02, 2022

Dealership Rating

Employee Rating

Great costumer service traying to give me as much information as they could and make it easy for me to make up my choices information as they could and make it easy for me to make up my choices More

by HODA_MABROUK

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Apr 03, 2022 -

Claremont Toyota responded

We are so happy that you received the service you deserve! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2022

Dealership Rating

Employee Rating

We had a great experience with Marco as our sales rep! There is a lot of energy at this dealership!! There is a lot of energy at this dealership!! More

by Campuzano

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Mar 28, 2022 -

Claremont Toyota responded

We can't wait to let Marco know about your positive review! Thank you for stopping by and we hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 25, 2022

Dealership Rating

Employee Rating

Claremont Toyota always makes sure we are taken care of, from reassurance of our car's service to accommodating our daughter with snacks during signing of paperwork. It's also nice to be greeted and have se from reassurance of our car's service to accommodating our daughter with snacks during signing of paperwork. It's also nice to be greeted and have several workers in different departments making sure your needs are met. More

by HJAZMYNMARES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Candace Harrington

Mar 28, 2022 -

Claremont Toyota responded

It's so nice to hear that you and your daughter had a 5-star experience! Please let us know if we can help you both with anything else! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 23, 2022

Dealership Rating

Employee Rating

Horrible costumer service, I've honestly told all my friends looking for a Toyota to AVOID these dealership. I went in to cancel my car reservation and they had me waiting 2 hours and a half to tell me friends looking for a Toyota to AVOID these dealership. I went in to cancel my car reservation and they had me waiting 2 hours and a half to tell me they couldn't help me. They stated I would get my money back though the mail, however, it's been 3 months and I have not gotten anything back. Seems like a SCAM. Definitely giving it a 1 start on Google. Garret seems to have been helping but nobody else seemed to care. More

by MARTIJACHRIS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Garret 4 starts

Feb 24, 2022 -

Claremont Toyota responded

I'm so sorry for the inconvenience. Thank you for helping us to resolve this concern with you immediately. Anything you need in the future, just let me know. Thank You. Zupe Customer Relations Manager

February 14, 2022

Dealership Rating

Employee Rating

Loved that place the gentleman that helped me Garet was very professional and explained to me every detail of the situation I’m very pleased with this dealership very professional and explained to me every detail of the situation I’m very pleased with this dealership More

by NUNEZYVETTE7701

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Garrett Scott woolford

Feb 15, 2022 -

Claremont Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience!