Marco Sarofeem
Marco Sarofeem at Claremont Toyota
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Marco Sarofeem | Page 3

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.5
43 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Languages Spoken

Arabic Arabic

4.5

43 Reviews

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43 Reviews of Marco Sarofeem

April 07, 2022

Dealership Rating

Salesman after arguing about the monthly payments he agreed then I discover he remove the security and gab insurance. They I told them the ignition key it won't turn normally the said they will call m More

by IMADRAMADAN
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mo Mostafa, Alexander Rosa, Daniel Vera

Apr 08, 2022

Claremont Toyota responded

We're discouraged to see you've experienced multiple issues here and would like to help get this resolved ASAP. Please contact us at your earliest convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 06, 2022

Dealership Rating

Jamie Viveros & others we encountered did an amazing job. I'm so happy with my car. Thank you so much. More

by KARLA_3318
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Lopez, Jaime Viveros

Apr 07, 2022

Claremont Toyota responded

We couldn't be happier to see that Jamie went above and beyond to provide you with a quality experience. Enjoy your new car, and should you ever need anything else, please don't hesitate to call or visit us again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 04, 2022

Dealership Rating
Employee Rating

Friendly staff, fast experience. They answered all my questions and exceeded my expectations on everything! More

by CRISTALRAMIREZ0722
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2022

Claremont Toyota responded

We love hearing that our team is working hard and our guests are leaving with a smile on their face. Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 02, 2022

Dealership Rating
Employee Rating

Great costumer service traying to give me as much information as they could and make it easy for me to make up my choices More

by HODA_MABROUK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 03, 2022

Claremont Toyota responded

We are so happy that you received the service you deserve! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 26, 2022

Dealership Rating
Employee Rating

We had a great experience with Marco as our sales rep! There is a lot of energy at this dealership!! More

by Campuzano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Claremont Toyota responded

We can't wait to let Marco know about your positive review! Thank you for stopping by and we hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 25, 2022

Dealership Rating
Employee Rating

Claremont Toyota always makes sure we are taken care of, from reassurance of our car's service to accommodating our daughter with snacks during signing of paperwork. It's also nice to be greeted and have se More

by HJAZMYNMARES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Candace Harrington

Mar 28, 2022

Claremont Toyota responded

It's so nice to hear that you and your daughter had a 5-star experience! Please let us know if we can help you both with anything else! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 23, 2022

Dealership Rating
Employee Rating

Horrible costumer service, I've honestly told all my friends looking for a Toyota to AVOID these dealership. I went in to cancel my car reservation and they had me waiting 2 hours and a half to tell me More

by MARTIJACHRIS
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Garret 4 starts

Feb 23, 2022

Claremont Toyota responded

I'm so sorry for the inconvenience. Thank you for helping us to resolve this concern with you immediately. Anything you need in the future, just let me know. Thank You. Zupe Customer Relations Manager

February 14, 2022

Dealership Rating
Employee Rating

Loved that place the gentleman that helped me Garet was very professional and explained to me every detail of the situation I’m very pleased with this dealership More

by NUNEZYVETTE7701
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Garrett Scott woolford

Feb 15, 2022

Claremont Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience!

January 04, 2022

Dealership Rating
Employee Rating

Easy to work with. No pressure. Very fair deal. Friendly and fast transaction. Actually, a fair selection of cars - even during the pandemic. More

by PAUL_KAWAHARA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Pablo Lopez , Alexander Rosa

Jan 05, 2022

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

November 30, 2021

Dealership Rating
Employee Rating

The service from start to finish was amazing.I will do The service from start to finish was amazing. I will do business again. Thank you. More

by MZATTITUDDE69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mo Mostafa

Nov 30, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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