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Marco Sarofeem
Marco Sarofeem at Claremont Toyota
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Marco Sarofeem | Page 2

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.5
42 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

6 yrs, 1 mo

Languages Spoken

Arabic Arabic

4.5

42 Reviews

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42 Reviews of Marco Sarofeem

August 12, 2022

Dealership Rating
Employee Rating

Excellent staff at a great dealership. easily the best purchasing experience I've ever had. More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Aug 15, 2022

Claremont Toyota responded

We are so happy that our team worked hard to provide you with a 5-star car-buying experience! Congrats! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 01, 2022

Dealership Rating
Employee Rating

The sales staff was great and easy to work with. The car was prepped and ready to go as promised... More

by JEFERAOUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina, Henry Figueroa , Richard Lopez

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Aug 02, 2022

Claremont Toyota responded

We are ecstatic to hear that you had a positive visit here with us and we look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 08, 2022

Dealership Rating
Employee Rating

First time costumer. I bought my 4Runner from Claremont Toyota and also did my first service here. All I can say is that this place and and employees gives you a warm wel More

by azndrift06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rigoberto Mendoza, Ramiro Ortiz, Steve Saad, Ernesto Rojas Castaneda, Brandon Salazar , Janeth Mestas, Mo Mostafa, Alexander Rosa, Jacob Santos

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Jun 09, 2022

Claremont Toyota responded

We want nothing but the best for our customers and we're so happy you had such a positive experience with us! We appreciate your business and we look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 05, 2022

Dealership Rating
Employee Rating

It was a good experience all the people a came in contact with were great More

by ARTLH1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez, Armando Medina , Alexander Rosa

Helpful
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Jun 06, 2022

Claremont Toyota responded

The satisfaction of our customers is important to us and we're pleased to hear that is what you received. We look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 31, 2022

Dealership Rating
Employee Rating

Marco and Mohammad were very helpful and I appreciate them working with me to get a good deal. More

by CATIESVB927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Ortiz, Steve Saad

Helpful
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Jun 01, 2022

Claremont Toyota responded

We are ecstatic to hear that Marco and Mohammad worked hard to provide you with the service that you deserve! We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 21, 2022

Dealership Rating
Employee Rating

They are very good people. i recommend this place for anyone who needs to buy a car Excellent dealership More

by JOSEPH.OMNIA2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Venedick Songco

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May 23, 2022

Claremont Toyota responded

Wow! Thank you so much for these kind words! We encourage you to stop by or give us a call with any questions that may arise. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 10, 2022

Dealership Rating
Employee Rating

Tried to bait and switch me. Did not fall for it. Unpleasant experience. Armando is sleazy. More

by JTODD3321
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Henry Figueroa, Armando Medina , Brandon Martinez

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May 10, 2022

Claremont Toyota responded

It's never our intention to mislead our customers, which is why we'd like the opportunity to speak with you and learn more about what transpired. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022

JTODD3321 responded

We agreed on a price for a Toyota Camry Hybrid XSE, and was told it would be at the dealership in a month or so. They called me 2 weeks later and said one came in with the exact same everything and same price. When I got there, they explained to me that my paperwork for the last car agreement was lost, but this one was more money because it had more options (but did not know what else) they said it was because of the color. Which my original car was the same color. After waiting and telling them I’m not paying more. They finally agreed to match my original price. The whole experience a bad taste in my mouth. I will be telling anyone looking for a car to STAY AWAY from Claremont Toyota.

April 19, 2022

Dealership Rating
Employee Rating

Excellent service! Sales rep Marco and Henry in Financial Services were amazing. I am in love with my Camry! More

by ALYSSARAE1228
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa , Venedick Songco

Helpful
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Apr 20, 2022

Claremont Toyota responded

It’s great to know that Marco and Henry was able to give you the car-buying experience you were looking for! Congrats on your new Camry and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

Dealership Rating
Employee Rating

Good customer service, sales people were on the ball, took a little more time to get my car but I’m happy with my purchase , love my car More

by NATASSHA68
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Mostafa, Felix Talavera

Helpful
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Apr 19, 2022

Claremont Toyota responded

Natasha, We appreciate both your patience and your business. We're happy you had a quality car-buying experience and welcome to our Claremont Toyota Family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 07, 2022

Dealership Rating

Salesman after arguing about the monthly payments he agreed then I discover he remove the security and gab insurance. They I told them the ignition key it won't turn normally the said they will call m More

by IMADRAMADAN
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mo Mostafa, Alexander Rosa, Daniel Vera

Helpful
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Apr 08, 2022

Claremont Toyota responded

We're discouraged to see you've experienced multiple issues here and would like to help get this resolved ASAP. Please contact us at your earliest convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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