Marcos Estrada
Marcos Estrada at Raceway Nissan

Marcos Estrada | Page 23

Service Advisor

Raceway Nissan

6030 Sycamore Canyon Blvd
Riverside, CA 92507

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464 Reviews
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464 Reviews

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464 Reviews of Marcos Estrada

August 06, 2021

Dealership Rating
Employee Rating

Poor service, my vehicle was left unattended without being serviced for over 3 hours. After inquiring, we was told it was completed!!! This is unacceptable!!! More

by KELLYE PRICE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

August 06, 2021

Dealership Rating
Employee Rating

Incompetents. Personel need to go back to mechanic school training. I been there couple of times complaining issues with the Driver side ac not properly working,also my truck can go more then 10miles per ho More

by Jaqueline Juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Castaneda, Sam Nuno, Ambrosio Rodriguez, Very disappointed

August 06, 2021

Dealership Rating
Employee Rating

The service manager work with me.and didn't tried to sell me something I didn't need Call to inform the outcome of test driving the automobile and what was required i More

by CLEOTHISKATHYMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Raceway Nissan responded

Cleothiskathymiller, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

Dealership Rating

Excelent service Management is good There is a guy name Excelent service Management is good There is a guy name Sam or Dan He is very rude unprofessional, he treats people really bad including my self More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam nuno

Feb 03, 2022

Raceway Nissan responded

We are disappointed to hear that you did not have a more positive experience with us at Raceway Nissan. Thank you for leaving feedback. Please reach out to us at (951) 571-9300 so we may identify ways to improve your experience.

August 04, 2021

Dealership Rating
Employee Rating

Dealership was very helpful in helping me figure out what was wrong with my car. I did have to come back since the light kept coming on but in the end the issue was resolved (I hope) More

by 19jramos93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Castaneda, Sam Nuno, Ambrosio Rodriguez

Feb 02, 2022

Raceway Nissan responded

19jramos93, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2021

Dealership Rating

The repair was unexpectedly fast and the service was excellent. I was able to get help resolving my automobile's insurance. Word, word, word, word. More

by f2contre
Customer Service
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2022

Raceway Nissan responded

F2contre, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

Dealership Rating
Employee Rating

I like the service I get at this dealership and its five minutes from the house. Never had a problem with Sales or Service. Thanks! More

by Barryfree
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pete Acevedo , Felipe De Santiago

Feb 02, 2022

Raceway Nissan responded

Barryfree, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Raceway Nissan. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

Dealership Rating
Employee Rating

Thank you for your service However, please next time ask For customers concert if they would like a Courtesy car wash before washing the customers vehicle. More

by Nissan S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Raceway Nissan responded

Nissan S, thank you for your kind review; we are happy to pass along your comments to the team here at Raceway Nissan! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2021

Dealership Rating
Employee Rating

Excelente customer service advocacy Marco offers us a Excelente customer service advocacy Marco offers us a personal approach Thinking of my need not as a number or dollars But making us feel part of More

by Oscar&Paty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2021

Dealership Rating
Employee Rating

I came to trade in a 2020 to a 2021. The experience was okay, nothing special. Rushed at the very end. Before I drove off the lot I had a technical issue pop up on the dash. Texted rep to show him a pictur More

by mcerv004
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Lopez

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