Marcos Estrada | Page 27

This is the worst dealer that I have gone to for service. I have actually been coming to this dealer for years, but the last few times I have gone has been a nightmare. I keep getting sent to the same adviso I have actually been coming to this dealer for years, but the last few times I have gone has been a nightmare. I keep getting sent to the same advisor who claims to be a supervisor. He is horrible and in my opinion has no skills to be working in customer service. He mistreated me and made me feel horrible. He criticized my vehicle for being too old (it's a 2000 Nissan Frontier), he cured at me, was yelling at me, and made me feel like my service was not needed there and that I can go somewhere else. He was threatening me as well. He told me he was going to get me escorted and that he was going to call corporate to get me banned from that dealership. Very unprofessional! I did nothing to deserve this treatment and never in my life have I been treated this way anywhere in my life. If I could give a 0 I would. The advisor's name was Marcos Estrada. More

by atgamboa61 Verified Customer Verified Customer

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Purchased my 2017 Titan from Raceway. Bought a new set of tires from them this year. Get all my service/ maintenance from Raceway. I feel like it is all at a fair price. tires from them this year. Get all my service/ maintenance from Raceway. I feel like it is all at a fair price. More

by MATLIN2 Verified Customer Verified Customer

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Excellent customer service! Very professional and efficient. The whole staff is pleasant to work with why I keep coming back to this dealership! Thank you efficient. The whole staff is pleasant to work with why I keep coming back to this dealership! Thank you More

by TIGERARMYAFI Verified Customer Verified Customer

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My car was sitting out in the parking lot- yet I was waiting another hour to pick it up, they knew I was in the waiting room-I wonder why I wasn’t called sooner? waiting another hour to pick it up, they knew I was in the waiting room-I wonder why I wasn’t called sooner? More

by IRENE_RRR Verified Customer Verified Customer

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Service department is less than adequate. They damaged my vehicle and broke shifter cable and would not properly repair they put zip ties and they broke again vehicle and broke shifter cable and would not properly repair they put zip ties and they broke again More

by Temoworks Verified Customer Verified Customer

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Like the customer service at Raceway. Always call same day for service. Do a great job. Will continue coming from Loma Linda for service to Raceway Nissan. day for service. Do a great job. Will continue coming from Loma Linda for service to Raceway Nissan. More

by mariemc501 Verified Customer Verified Customer

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Great service at Raceway Nissan! From the parts department to Sales and Service, there’s helpful employees, great management and friendly staff. Raceway Nissan is a great neighborhood dealership! department to Sales and Service, there’s helpful employees, great management and friendly staff. Raceway Nissan is a great neighborhood dealership! More

by Becka Verified Customer Verified Customer

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Great service fastest I ever purchased a car very quick easy going very helpful employees I didn’t get no lies they told me they will try to help me in they did I drove off in about 1 hr easy going very helpful employees I didn’t get no lies they told me they will try to help me in they did I drove off in about 1 hr More

by smithnaquiesha4 Verified Customer Verified Customer

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The best service team in all of Riverside Thank you for The best service team in all of Riverside Thank you for the fast friendly service Marcos, Steve and Sam are the best Thank you very much The best service team in all of Riverside Thank you for the fast friendly service Marcos, Steve and Sam are the best Thank you very much More

by CSHTWINS Verified Customer Verified Customer

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Service department bent the bed on my truck broke the mud flap and put the wrong oil in my truck Experience has been a nightmare flap and put the wrong oil in my truck Experience has been a nightmare More

by CW420951 Verified Customer Verified Customer

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