Marcos Estrada | Page 9

If I have an appointment, the service should be provided at that time, not three to four hours later. On a previous appointment I have been scolded for bringing the car in early, but I am not sure why that at that time, not three to four hours later. On a previous appointment I have been scolded for bringing the car in early, but I am not sure why that matters as despite my scheduled appointment, you seem to "get to it when you get to it" with no sense of urgency, even if the customer is sitting there waiting all day. If parts need to be ordered and brought in from elsewhere, then when I am asked if I want the parts I should be told this and the wait time. This time I was asked if I wanted replacement filters and told the cost, but was not told they were not in stock. Hours later when I asked on the status I was told they were being brought in from another location and it would be another 15 minutes. It was not. I ended up cancelling the order and leaving. Had I know it would take that long I would not have agreed to have the filters replaced. More

by HUERA2FEA Verified Customer Verified Customer

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Good service and advice . came for oil change .the customer service person .tall me about my transmission that needs to be replace for a recall .they did it. came for oil change .the customer service person .tall me about my transmission that needs to be replace for a recall .they did it. More

by erick30 Verified Customer Verified Customer

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The people that work their are very nice and helpful they show good Hospitality nice show good Hospitality nice More

by GLORIAENGLISH32 Verified Customer Verified Customer

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Raceway Nissan offers great car maintenance specials. Marcos Estrada is my most trusted service advisors. Marcos Estrada is my most trusted service advisors. More

by DesertDiva Verified Customer Verified Customer

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Marcos is helpful, friendly and informative every time I visit Raceway Nissan; a pleasure to do business with. visit Raceway Nissan; a pleasure to do business with. More

by jadiekatie Verified Customer Verified Customer

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Every time I have my Murano serviced- Marcos Estrada always ensures my vehicle is in great working condition and has the best customer service. I have been taking my Murano to him since I purchased it i always ensures my vehicle is in great working condition and has the best customer service. I have been taking my Murano to him since I purchased it in 2017. I appreciate his time and dedication to helping me maintain and be safe in my Murano. More

by LIZPADILLA00 Verified Customer Verified Customer

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Excellent Service , I will recommend it to all my friends and family, Great environment and very professionals. and family, Great environment and very professionals. More

by JPX.CARMEN Verified Customer Verified Customer

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I always receive good service. I always take my car to Raceway Nissan for service. Keep up the good work. I always take my car to Raceway Nissan for service. Keep up the good work. More

by GJISLANDGIRL Verified Customer Verified Customer

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I would never buy another car at Racewau Nissan . The service was good ! Thanks Mike . The service was good ! Thanks Mike . More

by guerero909 Verified Customer Verified Customer

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Sales person seems to be polite and courteous the parts consultant was not very friendly consultant was not very friendly More

by carrollann143 Verified Customer Verified Customer

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