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Marcos Michel Bonet Jr
Marcos Michel Bonet Jr at Ford of Kendall

Marcos Michel Bonet Jr | Page 3

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.2
44 Reviews
4.2

44 Reviews

Write a Review

44 Reviews of Marcos Michel Bonet Jr

August 04, 2024

Dealership Rating
Employee Rating

Servicio rapido eficiente. Muy facil de hacer la cita por la aplicación y tiempo de espera razonable More

by JOSE alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Rodriguez, Roberto De La Torre Guerra, Temis Flores Manso , Christopher Alvarez

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Aug 14, 2024

Ford of Kendall responded

Hola José, nuestro personal está dedicado a brindarles a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que pueden confiar. Si tiene alguna necesidad o pregunta adicional, estaremos encantados de ayudarlo. ¡Buen viaje!

July 31, 2024

Dealership Rating
Employee Rating

Horrible experience dont buy or service yourcar there. Lazy mechanics and horrible customer service. They should fire Frank the service supervisor he lied to me assured me they were going to change a part More

by alvarezisra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Arencibia

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Aug 01, 2024

Ford of Kendall responded

Hi, we deeply regret to hear about your recent experience at our dealership. Please reach out to us at (305) 238-9211 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 29, 2024

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Employee Rating

Friendly staff. Processed my request quickly. Fixed recall in less time than estimated. Would recommend to others. More

by Stressedlesss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 29, 2024

Dealership Rating
Employee Rating

Worst service department I ever dealt with. They need customer service training. Don’t go More

by Avi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso , General manager

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Jul 31, 2024

Ford of Kendall responded

Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 26, 2024

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Employee Rating

Excellent customer service Marcos thanks so much for everything nice job and great service to you so much More

by YAMILETH0517
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 26, 2024

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Employee Rating

The service department is awesome, especially department manager Frank.. Soo kind and professional. He ‘s a real good person..we need more people like Mr. Frank.. More

by Rosalyn_brunson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Frank Arencibia, Frank Granda

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Jul 31, 2024

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 21, 2024

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Employee Rating

Great customer service, we were in and out fast, great job guys. I highly recommend this dealer for sales and service. More

by michaelmarti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2024

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

July 19, 2024

Dealership Rating
Employee Rating

They was polite and respectful and helped me with everything I am satisfied they gave me great service More

by BOBBYMOSBY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Felix Ortega

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Jul 22, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

July 04, 2024

Dealership Rating
Employee Rating

Service is always excellent and people are nice, well educated. The service is always done promptly and with a great attitude which adds up to the value. More

by ASTOR.QH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Vladimir Cordero Smith

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Jul 05, 2024

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

June 21, 2024

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Employee Rating

The best costumer service in south miami Thanks for all the service we received from you Good team 👏👏 More

by Beracalatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esteban Rafael Alzola, Hanoi Amado Arias, Frank Arencibia, Michel Augustin, Vladimir Cordero Smith, Roberto De La Torre Guerra, Artmand Felipe, Carlos Man Fernandez Hechavarri, Temis Flores Manso

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Jun 24, 2024

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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