Marcos Michel Bonet Jr | Page 2

The Service was fast effective these guys know what they’re doing communicated to u every step of the way they’re doing communicated to u every step of the way More

by LEROY.J Verified Customer Verified Customer

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La atención es muy buena y rápida a demás tienen una sala de espera muy amplia donde puedes tomarte un café o comer algo mientras esperas tu vehículo de espera muy amplia donde puedes tomarte un café o comer algo mientras esperas tu vehículo More

by JOEMANNY1986 Verified Customer Verified Customer

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I recently took my Ford Maverick to Ford of Kendall for maintenance and had an outstanding experience. My service advisor, Marcos Bonet, was exceptional—he provided clear explanations, answered all my ques maintenance and had an outstanding experience. My service advisor, Marcos Bonet, was exceptional—he provided clear explanations, answered all my questions, and ensured my vehicle was serviced promptly and thoroughly. The team’s attention to detail and professionalism were top-notch. I highly recommend Ford of Kendall, especially with service advisors like Marcos! More

by BENCOMO.30 Verified Customer Verified Customer

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The service was good and Mr Marcus is a very kind employer. I always take my car to this dealer since I bought my car employer. I always take my car to this dealer since I bought my car More

by GRACE8 Verified Customer Verified Customer

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Great job Rafael Mendoza and the whole management Team at Ford of Kendall will recommend Ford of Kendall to all my Family and Freinds great job Would love to see more car shows with the free pan con le at Ford of Kendall will recommend Ford of Kendall to all my Family and Freinds great job Would love to see more car shows with the free pan con lechón the best in Miami # Frankthemustangguy for President More

by PACHI37 Verified Customer Verified Customer

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Very reliable & nice employees. They don’t take advantage of you Convenient waiting room with coffee for the customers waiting.for their cars to be finished servicing. They don’t take advantage of you Convenient waiting room with coffee for the customers waiting.for their cars to be finished servicing. More

by SUERAY624 Verified Customer Verified Customer

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I’ve been going to your dealership with 3 trucks…like 25 years…and my last visit was by far the worst. Despite having your system down by hackers, there was no reason for the lack of communication with me. years…and my last visit was by far the worst. Despite having your system down by hackers, there was no reason for the lack of communication with me. I brought my 2020 F-150 in for an oil change, replacement of rear sensor and a leaking moonroof. I made an appointment for 7am…I was first in line. At the end of the day, I had no communication with the service dept until I called. I was told it would be kept overnight. The next day I heard nothing until, again, I called after 12. I was told the sensor part would be days away and the sunroof, not under warranty would be $425. I asked if the oil change had been done and the answer was no. What?? A day and a half and the oil was not changed. I came and picked it up and saw that the oil life on the computer/Ford App was reset and a reminder sticker had been placed on my windshield. I checked the oil and it was dirty, so clearly it was not done. I took my truck to Ford of Pensacola and they agreed the oil had not been changed. They blew out the drain lines for the moonroof and charged me nothing but Ford of Kendall wanted $425?! I will never come to this dealership again. More

by Makofire1 Verified Customer Verified Customer

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Had an issue with the blow off valve still under warranty. Service rep filled out initial form with another issue so that warranty would not cover. I told him clearly that the diagnosis (scanner) th warranty. Service rep filled out initial form with another issue so that warranty would not cover. I told him clearly that the diagnosis (scanner) that I used said bov. Then he told me I needed extended warranty to cover when car was STILL under warranty. I confronted him while he was in the managers office and he took the paper he gave me out of my hands and crumbled it. Little does he know I had taken a picture of it. Very disappointed and will not be going back there again. Little does he know I build cars for a hobby. Shame on him trying to take advantage of the consumer! More

by Andyreyespa Verified Customer Verified Customer

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I have bought 3 Fords here, because the service has been great here. The service department will tell you straight if there are any issues with your car. great here. The service department will tell you straight if there are any issues with your car. More

by BRANTWEBR Verified Customer Verified Customer

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Minor noise problem was corrected in a very efficient and timely manner for a Saturday. Would highly recommend this service department for all of your Ford vehicle needs. timely manner for a Saturday. Would highly recommend this service department for all of your Ford vehicle needs. More

by crivero100 Verified Customer Verified Customer

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