Check out Marcos Rodriguez's reviews on DealerRater

October 18, 2024

Dealership Rating

Employee Rating

Thank you DQ (Daniel Quintanilla) for the great service you provided. You made my experience very enjoyable. Thanks again for all your help. you provided. You made my experience very enjoyable. Thanks again for all your help. More

by mdflores8763

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: zzDQ zzQuintanilla

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Oct 23, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 06, 2024

Dealership Rating

Employee Rating

Outstanding. Valued. Courteous.thoughtful. I am always treated with valued customer service. Thank u also Marcos. Valued. Courteous.thoughtful. I am always treated with valued customer service. Thank u also Marcos. More

by lorraine050150

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, zzSterling zzWhitely, Amanda. Cisco.

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Sep 06, 2024 -

Big Star Hyundai responded

Thank you for your review. We are happy that you had a great experience with our team. We look forward to serving you again. Happy motoring!

August 27, 2024

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Employee Rating

I thought the sales staff and Christian were very helpful in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how lon in finding the vehicle that I wanted. It took a little longer than I expected but I do love my Santa Fe. The only thing I had issue with was how long it took to get the interest rate and the amount I wanted to pay for my vehicle. I knew exactly what interest rate I qualified for and I knew the amount I needed to finance to get the payment I wanted. All in all I am happy. More

by vmpowers46

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Hernandez , zzChristian zzKaramitsos, zzSterling zzWhitely

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Aug 28, 2024 -

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. We will be sharing your thoughts with our finance team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

April 22, 2024

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Employee Rating

Very nice and willing to try and make a deal that works for you! Answered all questions with no hesitation for you! Answered all questions with no hesitation More

by Callie Villarreal

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Delcid , zzSterling zzWhitely

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Apr 22, 2024 -

Big Star Hyundai responded

Thank you for your business and review!

April 13, 2024

Dealership Rating

Employee Rating

Fantastic staff. Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next veh Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next vehicle purchase. More

by Bruner,Stephen

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Luis Delcid, Sean Opersteny

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Apr 15, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 07, 2024

Dealership Rating

Employee Rating

The service advisor is very pleasant and get the wheel locks installed on the spot and very fast service. locks installed on the spot and very fast service. More

by m3teoh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 08, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

March 05, 2024

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Employee Rating

Marcus Rodriguez Did a wonderful job. I would definitely refer my friends to him. Thank you for all your help. I love my Palisade. I would definitely refer my friends to him. Thank you for all your help. I love my Palisade. More

by dkelley1121

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Kirby

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Mar 06, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

March 02, 2024

Dealership Rating

Employee Rating

I love their dealership they get you in they get you options. They tell you off top which you’re eligible for. They don’t try to put you in anything they they try to put you in something that you want. options. They tell you off top which you’re eligible for. They don’t try to put you in anything they they try to put you in something that you want. Best customer service. More

by alexiusbolding0823

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Hernandez, Arnaldo Perez, Alex Jones , zzHector zzBriseno, zzSam zzCaldwell, zzBridget zzGutierrez, zzPaul zzHewitt, zzValor zzOjeda, zzJames zzTeng

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Mar 04, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 20, 2024

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Employee Rating

Salesmen ar we not honest. Bought the car and the keys were falling apart on me Bought the car and the keys were falling apart on me More

by wd081802

Recommend Dealer

No

Other Employees Tagged: zzGabriel zzCruz, Kyle

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Feb 20, 2024 -

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy sales experiences for all our customers. I apologize that you feel your experience did not align with that. Please reach out to directly with your best contact information along with some details of your concern. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

January 08, 2024

Dealership Rating

Employee Rating

Awesome service, very nice people when questions asked they would always have an answer and would be Patient. Amazing place to get a new car! they would always have an answer and would be Patient. Amazing place to get a new car! More

by quinonezm51

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 08, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

Marcos Rodriguez | Page 3

Sales Manager

Big Star Hyundai

35 Reviews of Marcos Rodriguez