Marcous Morton
Marcous Morton at Central Florida Chrysler Jeep Dodge Ram

Marcous Morton | Page 64

Service Advisor

Central Florida Chrysler Jeep Dodge Ram

8675 Commodity Circle
Orlando, FL 32819

Contact Me
4.5
759 Reviews

I'm from Fredericksburg Va. and transplanted to Florida in 2013. I am a big football fan and also into many things Sci-Fi. I love making people feel comfortable and help them understand what is going on with their vehicle.

Dealership Experience

6 yrs, 1 mo

Industry Experience

30 yrs, 6 mos

Specialties & Trainings

ASE Ceritified tech and advisor

4.5

759 Reviews

Write a Review

759 Reviews of Marcous Morton

November 25, 2021

Dealership Rating

My experience at the Chrysler dodge jeep was a helpful as well as educational and helpful. More

by byoungs001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Caracciolo

November 20, 2021

Dealership Rating
Employee Rating

Friendly staff very accommodating and work as well performed in my vehicle only thing is that they used to always wash my car after my services with the old company perhaps you should add that down fo More

by hairnfeet1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Loyldell Chapman.

November 16, 2021

Dealership Rating

Eldar and Carlos were amazing! Eldar has been helping my family for years. The outstanding customer service at CFCJDR is always above and beyond! We will not go anywhere else for a vehicle and recomme More

by Techladymarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eldar Guliev, Carlos Hudgins, Jamie, with Titles (paperwork)

November 14, 2021

Dealership Rating
Employee Rating

Marcous Morton was wonderful, very communicative re the engine replacement information for my Jeep recently. More

by Cubbies123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 12, 2021

Dealership Rating
Employee Rating

Marcus was so amazing from the moment I met him. Not only did he understand my needs and help me out with my Jeep. He also was very caring when we spoke about my very ill grandmother. He showed me genuine co More

by janessa_h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 11, 2021

Dealership Rating
Employee Rating

Very nice facility with a decent service process. The employees were very friendly and professional. More

by dgood68258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mock

November 11, 2021

Dealership Rating
Employee Rating

Got the job done but made me nervous because of not being responsive. He was out and nobody was covering for him. When he came back it got better but was still unable to get a good update. More

by Randall S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 11, 2021

Dealership Rating
Employee Rating

The worst place to buy a car in Central Florida. I have my 5 months old car in the shop again and they not provide ETA or a courtesy car. More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2021

Central Florida Chrysler Jeep Dodge Ram responded

Alex, we apologize if we didn't meet all of your expectations. If there's anything more you'd like to share with us, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 09, 2021

Dealership Rating
Employee Rating

You know Marcous my advisor was great. But the Tech is a liar. And DID NOT rotate my tires or change my oil !!! And I caught it. They changed the oil and rotated the tires after I caught them. Made the co More

by mackdaddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 30, 2021

Central Florida Chrysler Jeep Dodge Ram responded

We apologize if our customer service wasn't up to our own high standards. We're grateful for your feedback and promise that if you send us an email, we will respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Dec 02, 2021

mackdaddi responded

OWN High standards ???? you have technicians that are charging out work that they are NOT doing. That is theft and morally wrong !!

November 07, 2021

Dealership Rating
Employee Rating

They fit me right in for an oil change and car wash!!! They were booked solid but still managed when I said I was driving to Clearwater and needed the change!! More

by Gretchen Syring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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