Marcus Cruz

On April 5th, I was looking at prices for the Ford Mustang Mach-E GT Performance Edition online and saw that there were two of these available at Future Ford of Clovis. I went to the Future Ford of Cl Mustang Mach-E GT Performance Edition online and saw that there were two of these available at Future Ford of Clovis. I went to the Future Ford of Clovis website and saw that Future Ford of Clovis was advertising a Future Ford discount of $15,600 and $16,600 on these two vehicles. The prices advertised were $41,635 and $41,430. I went to the dealership and saw both vehicles on the lot and I asked to verify the price. The sales person had me talk to the finance manager, who told me that he could not honor those advertised prices. He referred me to the MSRP prices of $60,235 and $61,030. This was not the advertised price and to add insult to injury, two hours later they increased the prices to $73,630 and $72,835. This is fraudulent and there is California Code protecting consumers from these sales tactics. Reports have been filed with the FTC and the BBB. Be extremely careful, if you choose to do business with this dealership. More

Helpful 0

Report | Print

I came to the dealership to look at the 2013 Ford V6 Twin Turbo truck and was not disappointed. I met with salesman Mike Weygandt and had a great experience from the beginning. Mike sold me my last Ford Tr Turbo truck and was not disappointed. I met with salesman Mike Weygandt and had a great experience from the beginning. Mike sold me my last Ford Trunk in 2004, so I already new he would give me good information about the 2013 truck. I went on a nice test drive in the truck and liked how the truck handled and was able to accelerate. I also liked to new features that are available inside the truck and the Ecoboost feature to help save on fuel economy. Mike went above and beyond assisting me with getting a good price for my trade in and a fair deal including the current rebates on the new truck. He took my new truck to get a full tank of gas and good detail/wash. He also took time to show me all the features of the new truck in detail. Thanks for the great service. More

Helpful 0

Report | Print

Our experience at Future Ford of Clovis was exceptional! Not only did employees go out of their way to assist us, but the process was quicker than we expected and seamless! I will definitely be back and h Not only did employees go out of their way to assist us, but the process was quicker than we expected and seamless! I will definitely be back and highly recommend both their sales and service departments. More

Helpful 0

Report | Print

Had found the car on Cars.com listed at a sale price, and that price was granted by dealership (higher price was shown on the window). Good value was given for my trade-in, so the deal was easy. I had to c that price was granted by dealership (higher price was shown on the window). Good value was given for my trade-in, so the deal was easy. I had to contact my sales rep Art twice after purchasing the car, once because I had forgotten to make proper exchange of keys (I still had one set of keys to trade-in, and dealership still had my house key). The second time was because I had forgotten some things in one storage compartment of the trade-in car. Both times, Art was very helpful to make sure I got back my key and belongings. Eric & Marcus were helpful on the day of sale to make the transaction easy and quick with no hassles. One negative comment, not affecting my rating of the staff mentioned above: within one week of purchasing the car, the power steering went out, the battery & oil light came on, and the car was undriveable due to a belt that had come loose. We had to have the car towed to our local mechanic and paid $200 to fix it. We would not have been able to drive the car to the dealership to be fixed. This was a frustrating issue and I don't know what caused the belt to come lose. However, this does not change the car-buying experience which was positive. More

Helpful 0

Report | Print

Very pleased with friendliness and attentiveness of staff. From over the phone to in person, we had a very good experience. Every thing was as promised. Great service without the hassle :) staff. From over the phone to in person, we had a very good experience. Every thing was as promised. Great service without the hassle :) More

Helpful 0

Report | Print

I came in with some issues and was unhappy with what happen, but in the end the manager did a great job in helping me with all my issues and I am very grateful for his services and would like to say tha happen, but in the end the manager did a great job in helping me with all my issues and I am very grateful for his services and would like to say thank you very much! Great place to buy! More

Helpful 0

Report | Print

Service was great, very pleased with service from each team member we worked with. They worked to help us get the best deal with financial institution. team member we worked with. They worked to help us get the best deal with financial institution. More

Helpful 0

Report | Print

Our experience at this dealer was excellent. Never did my wife an I feel pressured, while your staff presented all the option's available in making our decision of our new purchase. I would highly recommend wife an I feel pressured, while your staff presented all the option's available in making our decision of our new purchase. I would highly recommend Tony Carillo an your dealership to those interested in purchasing a new vehicle. Thank you for a free no hassle experience. More

Helpful 0

Report | Print

Everyone I encountered at the dealership over the last 5 years has been very informative, honest, and made me feel as if I was the only customer present, although there were always many there. I appreciate years has been very informative, honest, and made me feel as if I was the only customer present, although there were always many there. I appreciate the attention to detail that everyone seems to withhold. More

Helpful 0

Report | Print

Our experience at Future Ford Was Great. We felt no pressure at any time and the process was done in an accurate timely manor. My experience at Future Ford will have me recommending my friends and fami pressure at any time and the process was done in an accurate timely manor. My experience at Future Ford will have me recommending my friends and family to Future Ford of clovis. More

Helpful 1

Report | Print