Marcus Cruz | Page 2

My experience started out as chatting with someone on the website. I came in to inquire on a used vehicle and knew exactly what I wanted and the price I was looking for. The manager and salesman were very website. I came in to inquire on a used vehicle and knew exactly what I wanted and the price I was looking for. The manager and salesman were very helpful and not pushy. My overall experience was excellent and I received all that I was promised. More

Helpful 0

Report | Print

Future Ford offer an EXCEPTIONAL level of service and the best buying experience I have had in Fresno. Albert Moles is the kind of salesman every buyer is hoping to find (and every dealership should have!) best buying experience I have had in Fresno. Albert Moles is the kind of salesman every buyer is hoping to find (and every dealership should have!)..................genuinely trying to help you find the car you want at a competitive price. We found cars we were interested in online and Albert brought them to our home for test drives. No pressure - he was helpful and polite. Having narrowed our choice down to two cars we headed over to the dealership to arrange financing. My past experience has been that things can still go wrong at this point. On the contrary, in dealing with Eric we discussed further options, discounts and financing in a helpful supportive way that left the final decision with my wife and I. All the paperwork was handled with a minimum of fuss by Marcus with no last minute "add ons"! I have bought Mercedes, Acura, Ford and Toyota in the last ten years and this buying experience was by far the very best. I highly recommend this dealership and its excellent staff. Car buying as it should be! More

Helpful 0

Report | Print

Everyone was very friendly and helpful. Everything was explained to me well. This was my first time going through the process and I felt comfortable. explained to me well. This was my first time going through the process and I felt comfortable. More

Helpful 0

Report | Print

The service was excellent from beginning to end. My experience began with a phone call from Walter Diamond to inquire if I was still in the market for a vehicle and to share the dealer incentives. I w experience began with a phone call from Walter Diamond to inquire if I was still in the market for a vehicle and to share the dealer incentives. I was then able to get my favorite salesperson Chris Benincosa to help me with the sales process which he very efficiently streamlined and immediately identified the F150, 4x4 at the right price and maximized my trade in and dealer incentives. Marcos Cruz walked us through all the paperwork and warranty info. He also maximized our incentives and is in the process of checking paper work on the old vehicle to see if any warranties are still active and refundable to us. Great service by all staff but without Chris this deal would not have be finalized so timely. I look forward to working with all staff in the future. Especially with the new service warranty that covers all maintenance. Patrick More

Helpful 0

Report | Print

Eric Souza was awesome and extremely patient in helping me find the right car. Knowledgeable and friendly without being pushy. Art was very helpful getting me settled into my new car as well! Marcus and me find the right car. Knowledgeable and friendly without being pushy. Art was very helpful getting me settled into my new car as well! Marcus and Hector were awesome through the finance process, explaining everything and answering all my questions. Thanks again, guys! More

Helpful 0

Report | Print

Working with David was totally stress free. Marcus made the financial part of it easy and did his best to secure a good interest rate even after the initial rate. the financial part of it easy and did his best to secure a good interest rate even after the initial rate. More

Helpful 0

Report | Print

Eric Souza and Albert Moles out did themselves selling. Eric Souza and Albert Moles out did themselves selling. They were tremendously patient and not pushing, but never gave up. I not only bought a car, Eric Souza and Albert Moles out did themselves selling. They were tremendously patient and not pushing, but never gave up. I not only bought a car, but I bought what I wasn't even looking for. That's what you call great salesmanship! Marcus Cruz in finance was also very helpful in explaining that part of the process. More

Helpful 0

Report | Print