Marcus DeOliveira | Page 5

Marcus and the staff were excellent. The next time I am searching for a car, I will check their inventory. The next time I am searching for a car, I will check their inventory. More

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What a wonderful dealership. I’ve owned at least 6 Toyotas but this is the first from Wellesley Toyota. Marcus D. was fabulous! A very patient, knowledgeable salesperson. His hon I’ve owned at least 6 Toyotas but this is the first from Wellesley Toyota. Marcus D. was fabulous! A very patient, knowledgeable salesperson. His honesty and patience were more than I could imagine. I purchased a Toyota Corolla Cross and am very happy with it. Dave in business and Service were great too. Buying a car during COVID was made easy. Thank you Mr. Ko for having a great dealership. More

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Marcus is a wonder. I purchased a new Rav4 hybrid and had no idea how to work all the bells and whistles. I have returned 4 times to Marcus to assist me as I learn how I purchased a new Rav4 hybrid and had no idea how to work all the bells and whistles. I have returned 4 times to Marcus to assist me as I learn how to listen to music, news, do maps, everything. He has been patient and cheerful as he guides me along. It is rare that car dealerships stand behind their cars in this way and I so appreciate it. I have been with Wellesley Toyota for over 17 years and I would go anywhere else. Thank you guys! More

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This was the easiest car purchase we have ever made! Mr. Ko, Marcus and Jessie are awesome, and everyone there is so responsive and helpful. We recommend them to anyone looking for a car. Mr. Ko, Marcus and Jessie are awesome, and everyone there is so responsive and helpful. We recommend them to anyone looking for a car. More

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Marcus was a delight to work with. I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budg I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budget. I recommend all who are seeking their next cars to go to Marcus Mason at Wellesley Toyota. You won’t find a better Salesman or dealership. More

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Marcus De Oliveira personalized my experience and kept me informed every step of the way. He was very kind. informed every step of the way. He was very kind. More

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Great customer service and they aim to please! ! Will definitely go back again , Marcus De Oliveira is great!!! ! Will definitely go back again , Marcus De Oliveira is great!!! More

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From service to sales, we have had a wonderful experience with this dealership for many years. They are trustworthy, up front, and a pleasure to work with. with this dealership for many years. They are trustworthy, up front, and a pleasure to work with. More

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Family run dealership with a family feel that helped our family find the perfect car. Honest, enjoyable car buying experience. Would recommend to anyone! family find the perfect car. Honest, enjoyable car buying experience. Would recommend to anyone! More

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The sales and service staff are all helpful and friendly. I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in on I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in one person. I emailed the dealership several times, and each time all Chelsie Alvarez did was to tell me that the car I was interested in wasn't available. She did not point me to a car that was available or direct me to someone on the sales team who could help me. I finally called the dealership and spoke to Brad. When I explained my situation--that my car had been totaled and I had no other car--he went out of his way to try to find me a car. He then put me in touch with Marcus DeOliveira, who was extremely helpful and found me a car that was exactly what I wanted. He even drove my car to me on his day off so that I would not have to be car-less for one more day! I am giving Customer Service 5 stars in spite of Chelsie Alvarez, not because of her. Everyone except Chelsie went out of their way to help me. More

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