Marcus DeOliveira | Page 6

Marcus was a delight to work with. I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budg I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budget. I recommend all who are seeking their next cars to go to Marcus Mason at Wellesley Toyota. You won’t find a better Salesman or dealership. More

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The sales and service staff are all helpful and friendly. I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in on I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in one person. I emailed the dealership several times, and each time all Chelsie Alvarez did was to tell me that the car I was interested in wasn't available. She did not point me to a car that was available or direct me to someone on the sales team who could help me. I finally called the dealership and spoke to Brad. When I explained my situation--that my car had been totaled and I had no other car--he went out of his way to try to find me a car. He then put me in touch with Marcus DeOliveira, who was extremely helpful and found me a car that was exactly what I wanted. He even drove my car to me on his day off so that I would not have to be car-less for one more day! I am giving Customer Service 5 stars in spite of Chelsie Alvarez, not because of her. Everyone except Chelsie went out of their way to help me. More

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Bought a used Toyota Sienna. Sale was honest efficient and on time. Sad to see the old Sienna go, but this one is a significant improvement. Marcus was informative and helpful Sale was honest efficient and on time. Sad to see the old Sienna go, but this one is a significant improvement. Marcus was informative and helpful. He made everything happen. More

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