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Marcus Jackson
Marcus Jackson at Toyota of Coconut Creek

Marcus Jackson | Page 20

New Car Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.3
294 Reviews
4.3

294 Reviews

Write a Review

294 Reviews of Marcus Jackson

December 14, 2021

Dealership Rating
Employee Rating

Great customer service! Everyone was really helpful and understanding. It was my first time purchasing there and I 100% recommended everyone to take them into consideration when car searching/buying. More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rivas, Bernard Durandise

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Dec 14, 2021

Toyota of Coconut Creek responded

Karen - Thank you for your recommendation! We are so glad to hear that you enjoyed working with our team to get into a new vehicle and that they left a great first impression. All of us at Al Hendrickson Toyota wish you safe driving!

December 06, 2021

Dealership Rating
Employee Rating

The staff at Al Hendrickson is helpful and pleasant even during it's peak hours. The dealer also has a nice waiting area providing for individuals to be socially distant. Techs provide personal vehicle upda More

by Steelefaithful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Chris Kulazidis

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Dec 06, 2021

Toyota of Coconut Creek responded

Thank you for the positive feedback about our service and facilities! We truly appreciate you recommending our dealership to your friends and family. Safe driving and hope to see you next time at Al Hendrickson Toyota!

December 04, 2021

Dealership Rating
Employee Rating

Fast no pain honest professional honest and no sale BS Will come back My next is either new tundra or a jeep More

by Amishabbot
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones, Luis Mendoza, Chener Petit Louis , Davilmar Frantz, Mike Joseph, Dexter Marshall, Fernando Rodriguez, Jerry Saint Fleur, Andre Veiga

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Dec 06, 2021

Toyota of Coconut Creek responded

We're glad we could make the drive worth it! Thank you for entrusting the Al Hendrickson Toyota team with your car-buying needs - we hope you enjoy the new vehicle, and we'll see you again down the road! Take care.

Dec 04, 2021

Amishabbot responded

Great dealership Was worth the ride from west palm to them

Dec 06, 2021

Amishabbot responded

You will

November 14, 2021

Dealership Rating
Employee Rating

Love the dealership. Have been here in the past. Friendly n efficient, clean n great location. More

by bunkermontana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 15, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 12, 2021

Dealership Rating
Employee Rating

Calling service for appt. Is impossible. No one answers and they never touch base with you. Long waits. Evan Service In take Tech polite, efficient, helpful. More

by barbny2fl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, Chener Petit Louis, Zeke Howes , Evan Kendra accommodating

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Dec 20, 2021

Toyota of Coconut Creek responded

Hi Barb - Thank you for bringing your experience to our attention. Allow me to apologize for the difficulty you've experienced trying to make an appointment by phone. We want booking with us to be simple and straightforward, and I regret that this hasn't been the case so far. I'm sorry that the wait was also longer than expected and want to assure you our team is continually working to provide the most efficient appointments possible. We're grateful for your business and your input and hope you'll reach out if there's anything more we can do to make your experience more positive. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 04, 2021

Dealership Rating
Employee Rating

They help you find the best car that you deserve, this is one of the best dealers More

by cfils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones, Luis Mendoza, Chener Petit Louis , Mike Joseph, Dexter Marshall, Fernando Rodriguez, Jerry Saint Fleur, Andre Veiga

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Nov 04, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back next time!

October 29, 2021

Dealership Rating
Employee Rating

no good the manager is no good i take back the car and he lie More

by FRANCIELLEPERPETUO4
Customer Service
Friendliness
Price
Recommend Dealer
No
Print
Dec 20, 2021

Toyota of Coconut Creek responded

We expect more than a 1 star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right. Would you please call me when you have a chance so that I may help? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

October 26, 2021

Dealership Rating
Employee Rating

Complete professionalism working with Marcus, Dexter and Charles was a pleasure, I have been a customer of this dealership for years and would not go anywhere else More

by ELANSA7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall, Charles in finance five star

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Oct 26, 2021

Toyota of Coconut Creek responded

We're so happy to hear that the Al Hendrickson Toyota team took great care of you. We're pleased that we demonstrated professionalism and excellent customer service. If we can help you again moving forward, let us know.

October 25, 2021

Dealership Rating
Employee Rating

Amazing team at Al Hendrickson! Very highly recommended! Dexter and Marcus are the best! 10/10 More

by marisaa92
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zeke Howes , Dexter Marshall

Print
Oct 25, 2021

Toyota of Coconut Creek responded

We're so grateful for your 10/10 rating! It's excellent to hear you highly recommend Al Hendrickson Toyota, and we look very forward to taking fantastic care of you again next time you stop by!

October 11, 2021

Dealership Rating
Employee Rating

Went from credit application to new car delivery in just a couple hours of including my trade in More

by ucfscotty
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Piero

Print
Oct 11, 2021

Toyota of Coconut Creek responded

Thank you for the five stars! The team at Al Hendrickson Toyota is pleased we could quickly get you through the financing process and get you a new car you love. Congratulations and enjoy!

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