Marcus Jackson
Marcus Jackson at Toyota of Coconut Creek

Marcus Jackson | Page 21

New Car Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.3
293 Reviews
4.3

293 Reviews

Write a Review

293 Reviews of Marcus Jackson

September 29, 2021

Dealership Rating
Employee Rating

This was our 10th truck we purchased from Hendrickson Toyota. We keep coming back to You because You are reliable and fair priced! You also employ great people like Marcus Jackson and Francisco Sanchez More

by TAYLORAM1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Brenden Anghel , Francisco Sanchez

Sep 30, 2021

Toyota of Coconut Creek responded

Leo and Andrea, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Marcus, Francisco, and the Al Hendrickson Toyota team. Drive safely in your new truck, and we hope to see you back again down the road!

September 16, 2021

Dealership Rating
Employee Rating

Was a great experience chose right place for my new car great salesperson very professional More

by Chico pacheco
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendoza, Davilmar Frantz , Leo Butterfield, Dexter Marshall, Jerry Saint Fleur

Sep 16, 2021

Toyota of Coconut Creek responded

It was our pleasure to assist you while you were in the market for a new ride, Chico! Thank you for giving the Al Hendrickson Toyota team such a great shoutout and we wish you the best in your new car. Take care!

August 06, 2021

Dealership Rating
Employee Rating

Sales and Financial departments were awesome. They made buying a car a great experience. I will recommend them to everyone. They went above and beyond. More

by CHANGW75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones, Chener Petit Louis , Jerry Saint Fleur

Aug 06, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely in your new vehicle, and we hope to see you back!

August 04, 2021

Dealership Rating
Employee Rating

Waited for 30+ minutes for a sales person . I was looking to buy a Toyota. Spoke to the front desk twice but no One came to speak. As if they did not want to sell any car More

by indra181977
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anna

Aug 29, 2021

Toyota of Coconut Creek responded

I am so sorry for the late response and for the experience you had. I will share this feedback internally to ensure we're doing everything we can to care for our guests going forward. If you are still in the market to purchase, I would love the opportunity to help you. Please don't hesitate to reach out if you are interested. Best, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

July 30, 2021

Dealership Rating
Employee Rating

Good dealership, they really help people . I went there , I did the trading and I've got a brand new car the same day . Keep on going . More

by A.ALCENA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones, Ed Belvant, Davilmar Frantz, Chener Petit Louis , Mike Joseph, Jerry Saint Fleur

Jul 30, 2021

Toyota of Coconut Creek responded

Thank you for your kind review of Al Hendrickson Toyota. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

July 29, 2021

Dealership Rating
Employee Rating

I was served by competent, efficient, and caring staff who were genuinely concerned with finding an automobile that best served my needs. As a result, I am a happy customer. More

by 2BRINKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones, Wesner Larose

Jul 29, 2021

Toyota of Coconut Creek responded

At Al Hendrickson Toyota we do genuinely want you to be in the best vehicle for you! Hearing that you're happy makes us happy! From the team here, thank you so much, and safe travels!

July 28, 2021

Dealership Rating
Employee Rating

I keep coming back to this dealer because they listen to you and work to meet your needs. They are not pushy, they exhibit understanding and patience. More

by cgbford
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones, Wesner Larose

Jul 28, 2021

Toyota of Coconut Creek responded

Thank you for the lovely feedback and kind words - all of us here at Al Hendrickson Toyota appreciate it very much! We're grateful for your business and hope to see you back again soon!

July 22, 2021

Dealership Rating
Employee Rating

In love with my new toyota highlander!! Great customer service. Very helpful and fast. Answered every question and concern that we had. Thank you again. More

by ANYIE37
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wesner Larose , Robertson

Jul 22, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Al Hendrickson Toyota, and we hope that you continue to enjoy your new Toyota Highlander!

July 14, 2021

Dealership Rating
Employee Rating

Pressured me to buy a color that I knew my daughter would hate what she does they refuse to switch it for the color she wants therefore you have lost any references and any future business which we are in li More

by WAWHEELS12
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul Jones, Luis Mendoza, Davilmar Frantz, Chener Petit Louis , Gary Cann, Mike Joseph, Dexter Marshall, Denise R, Jerry Saint Fleur

Aug 16, 2021

Toyota of Coconut Creek responded

I am really sorry to hear about your experience and surprised to hear that we sold you a car in a color you knew your daughter would hate. I would like the opportunity to hear more about this to see if there is something I can help with, but I need your name to search for your info. Please give me a call at your convenience. Thank you, Jessica Fernandez - Asst. to the Chairman & CEO - 954-545-6502

July 09, 2021

Dealership Rating
Employee Rating

Seles manager Manny left will bad test , Manny have a horrible customer service not helpful at all , over 45 days and the car still not tagged nor transfer to my name, temporary tag already expired once More

by TOTAO36
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Paul Jones, Ed Belvant, Davilmar Frantz, Brenden Anghel, Zeke Howes , Leo Butterfield, Erik C, Gary Cann, Denise R, Manny

Aug 16, 2021

Toyota of Coconut Creek responded

This doesn't sound like the experience that we try to offer guests and I sincerely apologize. I'd like to step in here to assist you but I will need some more information to do so. Please consider giving me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

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