Marcus Jackson | Page 24

too many scams going on here. Went to buy a car advertised for 2 weeks at $24,425, Had a $6000 trade in and $3000 deposit= $16,425 to finance right? NO- Total sales price was $36,946. Takes your k advertised for 2 weeks at $24,425, Had a $6000 trade in and $3000 deposit= $16,425 to finance right? NO- Total sales price was $36,946. Takes your keys and holds them to keep you there as long as possible. Added predelivery fee of $895 to advertised price of car which is against Fl state law. No price sticker on car. Lies about trade in value and hides it in initial summary page. Sells Service agreements and Maintenance agreements as "Bumper to Bumper Warranty" and tells you it is interchangeable. initially Tries to sell you a higher finance rate. Inflated the borrowed amount to the bank . by rolling all the numbers, including your deposit and trade in. Complete "Stealership" ! Filed several complaints to BBB , FTC since they will not reply to my emails. BUYER BEWARE. More

by DARLENEARMAN Verified Customer Verified Customer

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I'm always very pleased with the service and attention I received from Al Hendrickson Toyota. My Service people are always pleasant and attentive to me. received from Al Hendrickson Toyota. My Service people are always pleasant and attentive to me. More

by SJONES6309 Verified Customer Verified Customer

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Very pleasant experience BUT I just noticed some serious indentations in back seat don’t use vehicle much and no one has been in back seat . I hope someone from al Hendrickson contacts me . indentations in back seat don’t use vehicle much and no one has been in back seat . I hope someone from al Hendrickson contacts me . More

by HRYAN0313 Verified Customer Verified Customer

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When I enter to the dealer I already feel that they are professional and friendly, from the President, Vice President,Managers and Sales Associates they did their best to make sure that I was happy with th professional and friendly, from the President, Vice President,Managers and Sales Associates they did their best to make sure that I was happy with the purchase of my new car More

by MAR200958 Verified Customer Verified Customer

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There's apparently no working partnerships there, meaning they don't help one another with regards to the customers. I got, " you're her customer you have to wait for her. So though i was there well before m they don't help one another with regards to the customers. I got, " you're her customer you have to wait for her. So though i was there well before many other customers, even the walk-ins, no one would check me in though i had an appointment. More

by SYLVEE Verified Customer Verified Customer

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Andre was great. Marcus was not up to the Hendiksontoyota standard. I called mom 3 times Saturday and twice on Sunday. I realize they are busy but a courtesy call to say they would call me back on Monday wou standard. I called mom 3 times Saturday and twice on Sunday. I realize they are busy but a courtesy call to say they would call me back on Monday would have been appreciated. Al sr would never have allowed this to happen. I know that Covid has made things difficult. But customers should come first. On Sunday I called to check when Marcus would be in on Monday and they said at eleven. To give him thecourtesy of taking care of any issues I made an appointment to see him at noon. When I got thre they told me he would not be in till one. This is a very sad way to run a business. I have been a customer since 1991 and usually dealt with al sr Guess next time I will have to try al jr or another Toyota dealership More

by MUFFY1000 Verified Customer Verified Customer

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Everything was awesome. They have the biggest inventory down in south Florida. They’re willing to work with you on the price and everyone was truly nice. No one was pushy at all. down in south Florida. They’re willing to work with you on the price and everyone was truly nice. No one was pushy at all. More

by Jenn Verified Customer Verified Customer

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The teamwork was good the excellent attention Regarding the selection of the color and model of the cart had good quantity and variation In general everything very well the selection of the color and model of the cart had good quantity and variation In general everything very well More

by EFRAINEGUIZ Verified Customer Verified Customer

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I always receive excellent service from Dexter, Marcus and Zeke. Make purchasing a new car simple and easy. Thank you for all that you do and Zeke. Make purchasing a new car simple and easy. Thank you for all that you do More

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Stuck me with a truck piled on negative money from other truck no one will trade. Now can’t even get Toyota to change without large down payment truck no one will trade. Now can’t even get Toyota to change without large down payment More

by moldman0 Verified Customer Verified Customer

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