Margaret Graham | Page 2

This dealership is phenomenal. From the moment we met Margaret until leaving the dealership in our beautiful new Lexus, she was attentive, extremely knowledgeable, extremely help From the moment we met Margaret until leaving the dealership in our beautiful new Lexus, she was attentive, extremely knowledgeable, extremely helpful and kind. She spent extra time making sure we included all the options we loved and explained each thoroughly. The entire staff is great. The service department technician was knowledgeable and courteous, rare to find and everyone we met very professional. More

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Smooth & easy process made it a pleasure to purchase my new lexus. Thank you for your help. new lexus. Thank you for your help. More

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Margaret and Mike were fabulous throughout the process. Seamless transaction. Very happy with my purchase. Looking forward to being a part of the Lexus Family. Seamless transaction. Very happy with my purchase. Looking forward to being a part of the Lexus Family. More

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Friendly, courteous, knowledgeable, and understandable. I have been a Lexus lease for my fourth lease car. I have been a Lexus lease for my fourth lease car. More

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Margaret Graham was awesome ! Over the top customer service. Pleasure to work with someone so genuine, honest, and knowledgeable. I have already recommended Margaret to a frien Over the top customer service. Pleasure to work with someone so genuine, honest, and knowledgeable. I have already recommended Margaret to a friend. I feel comfortable calling Margaret for any future needs, her response time is super. Dino M. More

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Margaret did an amazing job listening to my needs and providing a solution in a timely manner. providing a solution in a timely manner. More

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Margaret was absolutely wonderful to work with. Everyone at Lexus was attentive and accommodating. They made this experience very enjoyable! Everyone at Lexus was attentive and accommodating. They made this experience very enjoyable! More

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The dealership is a great place to do business. The staff is helpful and great to deal with. Margret and Tori and a total asset to your team. The staff is helpful and great to deal with. Margret and Tori and a total asset to your team. More

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My purchase from Lexus of Cleveland was the smoothest and most enjoyable experience ever when buying a car. They were all so helpful with no pressure. most enjoyable experience ever when buying a car. They were all so helpful with no pressure. More

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I've been spammed for weeks with requests to write a review so here it goes. The sales experience was very professional and I enjoyed dealing with Margaret. Very happy with the car. The staff applause f review so here it goes. The sales experience was very professional and I enjoyed dealing with Margaret. Very happy with the car. The staff applause for the unveiling was a nice touch, and I would buy from you again, however the hard sell on the roadside assistance package directly following left a bad taste. The trick with the "mistake" on the sales tax was also too transparent. Increase the staff salaries and dispense with the overly-expensive add-ons and you will improve the overall sales experience, imho. More

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