Maria Capano
Maria Capano at Kelly INFINITI
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Maria Capano | Page 7

Receptionist

Kelly INFINITI

155 Andover Street
Danvers, MA 01923

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5.0
80 Reviews
5.0

80 Reviews

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80 Reviews of Maria Capano

March 31, 2017

Dealership Rating
Employee Rating

new lease Great team! Bill Cavanaugh in sales, was very friendly, patient and understanding of my concerns, and found me a car that fit my passion for the I More

by Barbara Linn
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Cavanaugh, Irene Gesnaldo, Cindy Herlihy, Adam Hoyt, Dave Labrecque, Matt Shafman, Cong Truong

February 23, 2017

Dealership Rating
Employee Rating

Super staff and service!! We have been clients of Kelly Infiniti for over 10 years+ and have always found the staff from reception to sales, maintenance and management to be no More

by rcgaeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lisa Avola , Victor Chaves, Irene Gesnaldo, Brian Heney, Cindy Herlihy, David Petillo

January 11, 2017

Dealership Rating
Employee Rating

Oil change You hey are Always professional and timely. They check everything. Two waiting areas for comfort.. I always come to my dealership for the best servic More

by KKH13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cindy Herlihy, David Petillo

Jan 14, 2017

Kelly INFINITI responded

Thank you for making us your go-to dealership KKH13. We're proud to have that honor and we promise to continue providing you with great, efficient and comfortable service each and every time you visit. Let us know if you need anything at all.

December 31, 2016

Dealership Rating
Employee Rating

Painless Experience!!!! Originally went in to buy a new car and trade in old one. When we left we had a New QX50 ,low monthly payments and did not have to trade in our origin More

by DJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Valerie Buchman, Ashley Calcagno, Peterson Charles, Cong Truong

Dec 31, 2016

Kelly INFINITI responded

That is so wonderful to hear DJP, thank you and congratulations! Welcome to the Kelly INFINITI family. We appreciate you giving our dealership the opportunity to work with you for your new QX50 purchase. If you ever need help with anything, don't hesitate to reach out to Peterson or our team at Kelly INFINITI - we're always here to help you out!

October 19, 2016

Dealership Rating
Employee Rating

Car purchase experience I traded in my old infiniti for a new one. Customer service was great. Great. Highly recommend Them. They were willing to show me a ramge of options More

by Ctg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Peterson Charles, Adam Hoyt, Dave Labrecque

Oct 31, 2016

Kelly INFINITI responded

Congratulations on the vehicle trade-in Ctg! We appreciate your review and we love knowing that you enjoyed the process with our team to get into a newer Infiniti vehicle. Thank you for allowing Peterson and our entire team to work with you - we look forward to having you back at Kelly Infiniti in the future Ctg.

September 21, 2016

Dealership Rating
Employee Rating

Kudos to Matt Shafman and the Administrative Staff I appreciate the service rendered by Matt Shafman when my wife and I bring our cars in for service. He oversees the entire service process including a More

by mdunne7920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Irene Gesnaldo, Cindy Herlihy, Matt Shafman

Sep 26, 2016

Kelly INFINITI responded

We loved reading your review mdunne7920, thank you for sharing your feelings with us. Matt does a great job of breaking down service needs to our Infiniti customers and we're happy that he was so pleasant to work with during you and your wife's visits. We're always glad to help however we can, so please don't hesitate to reach out if we can do anything else for either of you. Have a great day!

June 11, 2016

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Employee Rating

"Mr. Dave Petillo Exceeds All Expectations" Mr. Dave Petillo serviced our car in June 2016. He diagnosed a very difficult tire issue and resolved the problem. There were additional repairs tha More

by PATTYGRAVALLESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa, Cindy Herlihy, David Petillo

Jun 15, 2016

Kelly INFINITI responded

Hello Mrs. Gravallese, thank you for taking a moment to share your feedback with Dave at our dealership recently. On Dave's behalf, we thank you for choosing our dealership to service your vehicle, and for allowing us to work with you to solve the tire issue your vehicle was experiencing. We appreciate hearing that Dave went above and beyond to make sure you were satisfied with the solution of the issue, and we hope that you'll work with us again for any of your vehicle needs.

April 29, 2016

Dealership Rating
Employee Rating

Service as expected Scheduled service - Matt saw me come in, dropped what he was doing and got me on my way in a loaner vehicle. Both Cindy and Maria greeted me like an More

by rugby8
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cindy Herlihy, Matt Shafman

May 03, 2016

Kelly INFINITI responded

Thanks rugby8 for sharing your review with us. It's wonderful to hear how attentive Matt was to your needs, and that our reception team with Maria and Cindy made you feel so welcome here at our dealership. We hope you'll visit us again in the future for all your vehicle needs.

January 20, 2016

Dealership Rating
Employee Rating

I do like that sirvice at Infiniti as I said it is a great dealership and service at Infiniti center So I am going to recommend my friends for your great service and responsible for you More

by APRONJARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Petillo

Jan 21, 2016

Kelly INFINITI responded

We appreciate your recommendation APRONJARI. Looking forward to working with your friends and family sometime soon!

December 28, 2015

Dealership Rating
Employee Rating

Excellent Service No appointment necessary on Saturday for routine service is a definite plus. Service continues to be courteous, thorough and fast. Service here cont More

by LHALIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 28, 2015

Kelly INFINITI responded

We are happy to help LHALIK. Thank you for your kind review on our service department. We are sorry about the 25 word minimum (it's a dealer rater thing), we will certainly take you up on your suggestion though! Thanks again for your review, have a great day.

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