Maria Capello

Quick efficient easy had it done within 1 hour of drop off I would recommend off I would recommend More

by richieroo222 Verified Customer Verified Customer

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Maria and Nicole were amazing to work with. I am not from the area and they were so caring and helped me through our unique situation and came up with solutions to get our broken down minivan f I am not from the area and they were so caring and helped me through our unique situation and came up with solutions to get our broken down minivan fixed. They kept me updated during the diagnosis and entire repair. The technicians did a great job diagnosing the problem and repairing the vehicle. Best dealership I have ever worked with by far! More

by kkmdbn555 Verified Customer Verified Customer

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Always a pleasure working with the service dept! Maria and Brenden are the best! They always do their best to get me in and out as fast as possible. Maria and Brenden are the best! They always do their best to get me in and out as fast as possible. More

by bran424 Verified Customer Verified Customer

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Fast and responsive service. Vehicle recall performed quickly and faster than expected. Would gladly recommend. Vehicle recall performed quickly and faster than expected. Would gladly recommend. More

by heathercaligione Verified Customer Verified Customer

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2019 Jeep Rubicon with 43K miles transmission failed. Very disappointed that Jeep and the dealership would not cover the cost for a new transmission which Jeep should have built correctly to begin with Very disappointed that Jeep and the dealership would not cover the cost for a new transmission which Jeep should have built correctly to begin with. The vehicle had a lifetime extended warranty purchased via 3rd party, however the dealer initially refused to work with the warranty company. Eventually convinced the dealer to reconsider since I had purchased 3 other vehicles (2 Ram trucks and a Jeep Wrangler = $175K+) from this dealership in the past 12 years. Warranty company offered to pay $4300 for the repair however Rockland Jeep wanted $9,300.00 and wouldn't budge (I was willing to chip $1-$2K just to get it repaired), then threatened to charge me $75.00 per day for 91 days $6,825.00 and a mechanic's lien if the vehicle wasn't picked up immediately. Glad to share the voicemail from Maria in Service Dept.. I will never step foot in this dealership and don't recommend anyone else. "Buyer beware". Horrible customer service to a now former loyal customer. BTW, I was charged over $500 to inspect the car advising that the transmission was shot and needed a replacement. 1 star is generous, no option for zero or negative stars which was deserving... More

by cmiller50 Verified Customer Verified Customer

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Over $400 for an oil change and some filters! I warned my wife not to go there, but they saw her coming and took full advantage! It’s all about the upsell I warned my wife not to go there, but they saw her coming and took full advantage! It’s all about the upsell More

by jskelly28 Verified Customer Verified Customer

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The team was extremely helpful and professional. They tended to our emergency and got our family in and out in a manner. They tended to our emergency and got our family in and out in a manner. More

by quirumbay07 Verified Customer Verified Customer

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Outstanding! !!!! Could not be more satisfied with the quality of your service. I wish all dealers would act the same. !!!! Could not be more satisfied with the quality of your service. I wish all dealers would act the same. More

by FIREFREAK78 Verified Customer Verified Customer

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It says it opens at 730am but they don’t for whatever reason they open late and manager should be aware reason they open late and manager should be aware More

by PETERVALENTIN0822 Verified Customer Verified Customer

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Great experience. Brendan the service manager did an excellent job. I would come back again. Brendan the service manager did an excellent job. I would come back again. More

by Adrianpuzio Verified Customer Verified Customer

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