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Maria Castillo
Maria Castillo at Fremont Toyota
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Maria Castillo | Page 28

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.9
316 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

Industry Experience

25 yrs, 10 mos

Languages Spoken

Spanish Spanish

4.9

316 Reviews

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316 Reviews of Maria Castillo

May 11, 2023

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Employee Rating

The best customer service as always Maria Castillo is very professional and charm ,we travel from San Francisco to Fremont just for our car service,Service doesn’t take long, they have good coffee and More

by karensbrandon82
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Recommend Dealer
Yes
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May 19, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

May 10, 2023

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The service manager Maria is very professional and friendly and the facility is also good. More

by a.m.mohankumar
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Yes
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May 19, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

May 10, 2023

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Friendly and nice. Service went well. Was kept up to date. Will continue to go to this location. More

by JJAMES0513
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Yes
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May 19, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

May 09, 2023

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Courteous, attention to detail, on time, technical Knowleable on issues and concerns..and be able to provide best options and pricing More

by LUIS4VB
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Yes
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May 19, 2023

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

May 07, 2023

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Maria Castillo has always provided excellent customer service! From estimate of cost to time my car would be ready! More

by cmy2353
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Yes
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May 19, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

May 06, 2023

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A a a a a a a a a a a a a a a More

by zoghoul
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Recommend Dealer
Yes

Other Employees Tagged: Ramiro Orozco

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May 19, 2023

Fremont Toyota responded

Thank you for taking the time to leave a review of Fremont Toyota!

May 02, 2023

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It has the ability to maintain a high level of service with minimum waste of time. More

by YKRISHNARAO
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Yes
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May 19, 2023

Fremont Toyota responded

Thanks! It was a pleasure working with you and we look forward to your next visit here at Fremont Toyota!

May 02, 2023

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Maria is always pleasant to work with! I love that she is honest and kind with a great sense of humor. I always try to make sure she is the one taking care of my car and me! More

by JMARIEC
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Yes
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May 19, 2023

Fremont Toyota responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Fremont Toyota in the future!

April 29, 2023

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Maria is good in explaining and taking care of my car servicing. I really appreciate her work and dedication in taking care of customer. More

by SPOTLURI920
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No
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April 29, 2023

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Maria Castillo is an excellent Service Manger. She performed a 5-star service. Much appreciated. More

by snowb94303
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Recommend Dealer
Yes

Other Employees Tagged: Eric excellent

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