Maria Castillo
Maria Castillo at Fremont Toyota
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Maria Castillo | Page 29

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.9
299 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

Industry Experience

25 yrs, 9 mos

Languages Spoken

Spanish Spanish

4.9

299 Reviews

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299 Reviews of Maria Castillo

April 11, 2023

Dealership Rating
Employee Rating

Maria Castillo has always provided great customer service! She has always updated me on time to pick up my car, any issues any changes in costs & what will need to be done at next service. More

by cmy2353
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Recommend Dealer
Yes

April 09, 2023

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Very good service from reception to the final fixing the water pump problem. Special Thank you to Maria. More

by xuduan0
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Recommend Dealer
Yes

April 09, 2023

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Great service reps! Long wait times, usually 2-3hrs. Little things like driver’s visor having a smidge of dirty mark and missing tire caps. Small things when looking at More

by MONTEROJESUS911
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Recommend Dealer
Yes

Other Employees Tagged: Ervin Sunga

April 08, 2023

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Reminder for next maintenance was provided. Excellent service and advice was provided by service provider. More

by kero_lam
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Recommend Dealer
Yes

April 06, 2023

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Maria was very helpful and made sure that my issue was taken care of. She didn’t try to up sell me and was honest. More

by LUIS.JEN0447
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Recommend Dealer
Yes

April 06, 2023

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It was my first time and they were amazing service was fast and customer service was great! More

by gnoemi.27
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Recommend Dealer
Yes

April 05, 2023

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The rep was extremely nice and provided outstanding customer service. Positive experience. Explained the results of service and repairs More

by MCONTRER2003
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Recommend Dealer
Yes

April 04, 2023

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A+++ really good wait was a bit long but nonetheless it was a well done job! More

by ELIJAHD121517
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Recommend Dealer
Yes

Other Employees Tagged: Erika Carlos, MAGALE CRANDALL , Rodreick

Apr 05, 2023

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

March 30, 2023

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The whole experience was wonderful==especially working with Maria. She kept me up to date on what I needed. More

by J.KADOW
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Recommend Dealer
Yes
Apr 03, 2023

Fremont Toyota responded

Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota.

March 29, 2023

Dealership Rating
Employee Rating

Informative, and friendly service. Maria is a great service advisor. I will definitely come back. More

by VRaider
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 03, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! Thank you for your business and we look forward to seeing you back again next time!

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