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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 68

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
841 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

841 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

841 Reviews of Maria Castillo

November 05, 2023

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Employee Rating

Very prompt. When I asked how long she said, I will be out within the hour to. More

by SABRINAPONDER04
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 06, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

November 03, 2023

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Employee Rating

The Employee are Great. The surrounding is clean. I did not wait long and I I got assisted right away. More

by NOYHI74
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

November 01, 2023

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Employee Rating

Maria is a super nice person. She really give you the personal service feeling of which I really appreciate as a Realtor. More

by LARRY@LARRYGALLEGOS.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

October 28, 2023

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Best customer service with the kind of service Maria gives her customers I would go no where else the best! More

by TIFFANYCORDERO07
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2023

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

October 22, 2023

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Employee Rating

They did good job and fast I really appreciate to Maria Castillo and Toyota team More

by NARINDERSAMRA137
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Micky Gastrock, Ramiro Orozco, Steve Sako, Ervin Sunga, Pat O'Brien, Phil Stravers

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Oct 23, 2023

Fremont Toyota responded

Thank you for your kind words. At Fremont Toyota, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

October 20, 2023

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Employee Rating

The walk in request (a burnt out headlight bulb) was handled in a timely manner More

by JKKTOKUBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien

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Oct 23, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

October 20, 2023

Dealership Rating
Employee Rating

i know folks talk about how they will sell you things but you need to have those serviced in order for your car to run... he told me i needed a transmission flushand other items which no other service dept(m More

by cheri.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock

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Oct 23, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

October 19, 2023

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Maria was excellent she explain everything that I needed to know. very professional and reminds me what is going to be needed on my next visit. More

by arc06tomo_p
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

October 18, 2023

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Employee Rating

Es muy eficiente y amable con los clientes y muy poco tiempo de espera muchas gracias More

by JOSEPINON587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

October 18, 2023

Dealership Rating
Employee Rating

Maria went out of her way to make sure that I was taken care of More

by DAIVAKRIPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

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