Maria Castillo | Page 74

Maria is my go-to service manager. She understands the needs of my car and ensures that I get the right service at the right time. She is friendly and gets my car in and out quickly. She understands the needs of my car and ensures that I get the right service at the right time. She is friendly and gets my car in and out quickly. More

by Ginger A. Verified Customer Verified Customer

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I am very happy and satisfied with the customer service I’ve received from Maria. She’s very friendly, easy to talk too and have an excellent customer service. And I am satisfied with the service I got fro I’ve received from Maria. She’s very friendly, easy to talk too and have an excellent customer service. And I am satisfied with the service I got from Toyota as always. Thank you Maria for a job well done! More

by EMAELAQUANTONG Verified Customer Verified Customer

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We really like the service that Maria provides us every time we come in. She is great at what she does and really takes the time to explain options. Thank you Maria! time we come in. She is great at what she does and really takes the time to explain options. Thank you Maria! More

by ADELINA.ARROYO1816 Verified Customer Verified Customer

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Very Friendly Service, great communication from the team, will keep me notified on any updates. will keep me notified on any updates. More

by S.TELLO305731 Verified Customer Verified Customer

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Excellent customer service . Fremont toyota can be recommended on all mu frien who needs sevice car Fremont toyota can be recommended on all mu frien who needs sevice car More

by JAIMEBIBAT Verified Customer Verified Customer

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Maria is always honest and genuine when it comes to my Rav ‘17 Thank you FT! Rav ‘17 Thank you FT! More

by Alex Verified Customer Verified Customer

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I have always had great customer service from Maria Castillo! She is absolutely outstanding in very way! Castillo! She is absolutely outstanding in very way! More

by cmy2353 Verified Customer Verified Customer

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I have always had excellent customer service with Maria Castillo.. Maria is the reason I take my to Fremont Toyota! Along with other family members! Castillo.. Maria is the reason I take my to Fremont Toyota! Along with other family members! More

by cmy2353 Verified Customer Verified Customer

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Maria was friendly and helpful with my service needs. I would like to have her as my advisor for the next service again. I would like to have her as my advisor for the next service again. More

by NANZHOU5 Verified Customer Verified Customer

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I had an extraordinary experience at Fremont Toyota's service department, all thanks to the exceptional assistance of Maria Castillo. From the moment I stepped in, Maria's warm and friendly demeanor made service department, all thanks to the exceptional assistance of Maria Castillo. From the moment I stepped in, Maria's warm and friendly demeanor made me feel welcome. Little did I know that my visit would turn into a series of delightful surprises. Maria informed me that my recent car purchase came with a service package that covered my maintenance, a detail I was completely unaware of. This unexpected benefit left me feeling even more satisfied with my decision to choose Fremont Toyota. But that wasn't all; Maria's keen eye for detail led her to uncover a severe brake issue with my vehicle during a simple oil change appointment. Her proactive approach ensured that the necessary brake replacements were promptly taken care of, ensuring my safety on the road. Without Maria's help, I would have remained unaware of both the benefits I had at the dealership and the critical brake issue that could have posed a significant risk. Maria's exceptional communication skills kept me well-informed about my vehicle's health throughout the process, making me feel confident and content as a customer. She even gave me a space for me to work while I was waiting for the work to be done on my vehicle. Her dedication and efforts truly go above and beyond, making customers like me feel not just satisfied but genuinely happy about their cars. For her outstanding service and commitment to ensuring customer satisfaction, Maria Castillo deserves nothing less than five stars. Fremont Toyota has a real gem in Maria, and I am grateful for the peace of mind she has provided me with. I look forward to returning to Fremont Toyota, knowing that I'll be in the capable hands of someone who genuinely cares about her customers. Thank you, Maria! More

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