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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 76

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
833 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

833 Reviews

Write a Review

Industry Experience

27 yrs, 8 mos

Languages Spoken

Spanish Spanish

833 Reviews of Maria Castillo

June 20, 2023

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Maria was very courteous and kept us informed about items needing attention. We even came back for getting our new tires (a good deal!) Overall, a great service experience! More

by nitinlamba
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Recommend Dealer
Yes
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Jun 21, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 20, 2023

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Maria was helpful and knowledgeable to address and get issues resolved with my Car. She also does good follow up to make sure things go well. More

by vishal.jp
Recommend Dealer
Yes
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Jun 21, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 17, 2023

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Fantastic Maria was great it was a pleasure dealing with her, this was my second time with her More

by BROWN_CLINTON1
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Yes
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Jun 19, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

June 17, 2023

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Maria was extremely helpful and clear: she presented a great deal on service and even got me back home in time for a meeting with a really quick turnaround. More

by skm
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Recommend Dealer
Yes
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Jun 19, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 16, 2023

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Maria Castillo again made the process as easy on me as I could hope. She also showed me a oil change offer that I did not know about and I think will be perfect for me. More

by LINLIND10
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Yes
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Jun 19, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

June 16, 2023

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Good experience with the attention, service and price compared to other toyota dealers in the area More

by JM
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Yes
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Jun 19, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 16, 2023

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Maria helped me and thoroughly followed up during parts wait time. Overall its nice experience working with Maria. More

by Sairam
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Recommend Dealer
Yes
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Jun 19, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 14, 2023

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Employee Rating

It es the best, in acknowledgement, service and courtesy. I feel comfortable to put my car in theirs hands. More

by PAZOSE
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Recommend Dealer
Yes
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Jun 15, 2023

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

June 13, 2023

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Maria is the best service advisor that I've had at Fremont Toyota. She's friendly, outgoing and knowledgeable. More

by DAVE@PIXSEAL.COM
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Recommend Dealer
Yes
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Jun 15, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 13, 2023

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Employee Rating

Maria has excellent customer service and always supportive 10 stars to Maria. I will always prefer to go and meet Maria before consulting to anyone she will guide you everything she will make sure More

by kushalpatel42
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 15, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

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