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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 77

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
833 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

833 Reviews

Write a Review

Industry Experience

27 yrs, 8 mos

Languages Spoken

Spanish Spanish

833 Reviews of Maria Castillo

June 11, 2023

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Employee Rating

Maria is always a joy to work with and I specifically request her. She is patient, kind and professional and always communicates what my car needs and always ensures it is ready on time, or earlier than More

by BIANCALEJAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Pat O'Brien , Belal Najibyar

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Jun 12, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

June 10, 2023

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Maria Castillo deserves a raise for her excellent service. I appreciate her assistance with my Prius! Attentive, knowledgeable, and honest…thank you! More

by gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock

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Jun 12, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 09, 2023

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Employee Rating

Maria helped me out. Best experience I've had so far. Maria is the Best. More

by SUNNYSINGH0084
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Pat O'Brien

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Jun 12, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

June 09, 2023

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This dealership is amazing and I'm very happy to have this experience to work with them! More

by YANLIAMLIYAN
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Recommend Dealer
Yes
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Jun 12, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

June 08, 2023

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Maria fixed my car quickly and it was a relief, so far my car is working well. More

by NOBUEGAWA
Recommend Dealer
Yes
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Jun 12, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

June 08, 2023

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Employee Rating

Maria is personable and was transparent with everything about my vehicle. I'm happy to have her as my advisor. More

by MISSCAT510
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 08, 2023

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It was such a relief to talk to skilled employees who really, truly know what they are doing! Maria and all the staff did s FABULOUS job. More

by GJLEIN
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Recommend Dealer
Yes
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Jun 12, 2023

Fremont Toyota responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Fremont Toyota. We are always here if you need anything else!

June 08, 2023

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Employee Rating

Since I bought my car there and do my services had showed an excellent service. More

by solorpat
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

June 03, 2023

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Employee Rating

Maria was really very helpful and patiently talking to the customer even though the EV mechanic was not available. I pretty much talk to her everyday for a week on status More

by thakarjig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2023

Fremont Toyota responded

Thank you for the five-star review! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

June 01, 2023

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Employee Rating

Excellent service provided by Maria. She took care explaining us what will make sense as part of this service. Also, gave us a good discount. Thanks Maria! More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2023

Fremont Toyota responded

Thank you for the great feedback. We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

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