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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 77

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
841 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

841 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

841 Reviews of Maria Castillo

June 17, 2023

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Fantastic Maria was great it was a pleasure dealing with her, this was my second time with her More

by BROWN_CLINTON1
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Recommend Dealer
Yes
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Jun 19, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

June 17, 2023

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Maria was extremely helpful and clear: she presented a great deal on service and even got me back home in time for a meeting with a really quick turnaround. More

by skm
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Recommend Dealer
Yes
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Jun 19, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

June 16, 2023

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Maria Castillo again made the process as easy on me as I could hope. She also showed me a oil change offer that I did not know about and I think will be perfect for me. More

by LINLIND10
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Recommend Dealer
Yes
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Jun 19, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

June 16, 2023

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Employee Rating

Good experience with the attention, service and price compared to other toyota dealers in the area More

by JM
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Recommend Dealer
Yes
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Jun 19, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 16, 2023

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Maria helped me and thoroughly followed up during parts wait time. Overall its nice experience working with Maria. More

by Sairam
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Recommend Dealer
Yes
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Jun 19, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

June 14, 2023

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It es the best, in acknowledgement, service and courtesy. I feel comfortable to put my car in theirs hands. More

by PAZOSE
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Recommend Dealer
Yes
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Jun 15, 2023

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

June 13, 2023

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Maria is the best service advisor that I've had at Fremont Toyota. She's friendly, outgoing and knowledgeable. More

by DAVE@PIXSEAL.COM
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Recommend Dealer
Yes
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Jun 15, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 13, 2023

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Maria has excellent customer service and always supportive 10 stars to Maria. I will always prefer to go and meet Maria before consulting to anyone she will guide you everything she will make sure More

by kushalpatel42
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Workmanship
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Recommend Dealer
Yes
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Jun 15, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

June 11, 2023

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Maria is always a joy to work with and I specifically request her. She is patient, kind and professional and always communicates what my car needs and always ensures it is ready on time, or earlier than More

by BIANCALEJAT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sara Tello, Ramiro Orozco, Steve Sako, Pat O'Brien , Belal Najibyar

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Jun 12, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

June 10, 2023

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Employee Rating

Maria Castillo deserves a raise for her excellent service. I appreciate her assistance with my Prius! Attentive, knowledgeable, and honest…thank you! More

by gg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock

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Jun 12, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

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