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Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 79

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
841 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

841 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

841 Reviews of Maria Castillo

May 26, 2023

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Maria provided excellent service for me, she is really nice and patiently explained everything for me! More

by lisheng.zhang
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Recommend Dealer
Yes
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May 26, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

May 26, 2023

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Yes Maria she is very friendly with everyone she is nicely explained everything plus she speak Spanish tha is really nice easy to communicate. Thank you Maria god bless her . More

by EMMYGUERRA67
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Recommend Dealer
Yes
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May 26, 2023

Fremont Toyota responded

Great to hear! We are thrilled to hear that the team could do a great job and we look forward to having you back at Fremont Toyota sometime soon!

May 25, 2023

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Maria was very helpful and went ahead and got a small scratch on the car handled… truly appreciate her efforts during the service More

by MAHESHBAGALUR
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Recommend Dealer
Yes
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May 26, 2023

Fremont Toyota responded

We appreciate the kind words! This is what we strive for here at Fremont Toyota! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

May 23, 2023

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Maria was so helpful and has amazing customer service. Very prompt with updating me regarding my car and answered all of my questions! More

by Ash
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Recommend Dealer
Yes
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May 24, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

May 23, 2023

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Service was excellent as usual. The service manager was awesome and the car was cleaned too. Thank you for a job well done! More

by ramirez.caesar
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Recommend Dealer
Yes
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May 24, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

May 20, 2023

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Fremont Toyota provides great maintenance service. I have had a positive experience each time I need my car serviced. More

by EFUENTES
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Recommend Dealer
Yes
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May 22, 2023

Fremont Toyota responded

Thank you for the five-star rating! Please let us know if we can help you with anything else. Thank you for choosing Fremont Toyota!

May 19, 2023

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Friendly service employe has excellent knowledge, always offer promotion, competitive packages (oil) when l call fast response More

by FS3270058
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Recommend Dealer
Yes
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May 22, 2023

Fremont Toyota responded

Thank you for the five-star review. Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Fremont Toyota for your service needs and we hope to see you back again in the future.

May 18, 2023

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Clear service options and pricing. Provided a Lyft ride while car is in shop. Overall satisfactory experience More

by ngoi.john
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Recommend Dealer
Yes
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May 19, 2023

Fremont Toyota responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Fremont Toyota. We are always here if you need anything else!

May 18, 2023

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Employee Rating

They are good. Staff is good, Customer services on phone is good. I had no problems with anyone. More

by ASMAPATRAS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micky Gastrock

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May 19, 2023

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

May 17, 2023

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Employee Rating

I was not there. Someone else went and stayed until the appointment was done. Thank you so much. More

by RUTHY4875
Recommend Dealer
Yes
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May 19, 2023

Fremont Toyota responded

Thanks for the positive review! We really appreciate your business and hope to see you again soon here at Fremont Toyota!

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