Maria Castillo
Maria Castillo at Fremont Toyota

Maria Castillo | Page 80

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

4.8
841 Reviews

I have been in the Automotive industry for 25, years. In those 25 years, I have worked for Chyrsler/Dodge, Nissan, Honda and 12 years with Toyota. I truly love my job, because it allows me to help others and get to meet new people every day. I love spending time with my family, and I am very passionate about animals. I will treat you the way I would like to be treated with honesty and respect.

4.8

841 Reviews

Write a Review

Industry Experience

27 yrs, 9 mos

Languages Spoken

Spanish Spanish

841 Reviews of Maria Castillo

May 16, 2023

Dealership Rating
Employee Rating

After installing the catalytic converter and the Cat Shield, it caused noise issues whenever I stepped on the gas pedal. Maria fixed my Toyota Prius gas pedal noise issue. During Belal on vacation. The More

by JENNYL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Belal Najibyar

May 16, 2023

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Employee Rating

Maria is fantastic, thoughtful and helpful. I'll definitely come back all because of Maria. More

by JOVITALAI2011
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

May 12, 2023

Dealership Rating
Employee Rating

Great experience with the service. Excellent communications with feedback on multipoint check and expected completion time. More

by GAETANOBONFIGLIO
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

May 12, 2023

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My service advisor Maria always the best , she is very passionate and very knowledgeable, love her so much. More

by QIU4AUTUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

May 12, 2023

Dealership Rating
Employee Rating

Great people great service. It was very easy to make an appointment and get my car serviced. More

by SURUMIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

May 11, 2023

Dealership Rating
Employee Rating

The best customer service as always Maria Castillo is very professional and charm ,we travel from San Francisco to Fremont just for our car service,Service doesn’t take long, they have good coffee and More

by karensbrandon82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Fremont Toyota. Feel free to stop back in if there's ever anything else you need from us!

May 10, 2023

Dealership Rating
Employee Rating

Friendly and nice. Service went well. Was kept up to date. Will continue to go to this location. More

by JJAMES0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Fremont Toyota are thankful for customers like you! Come again soon!

May 10, 2023

Dealership Rating
Employee Rating

The service manager Maria is very professional and friendly and the facility is also good. More

by a.m.mohankumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

May 09, 2023

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Employee Rating

Courteous, attention to detail, on time, technical Knowleable on issues and concerns..and be able to provide best options and pricing More

by LUIS4VB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Fremont Toyota - we're glad you appreciate that. We're looking forward to your next visit!

May 07, 2023

Dealership Rating
Employee Rating

Maria Castillo has always provided excellent customer service! From estimate of cost to time my car would be ready! More

by cmy2353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2023

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

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