Maria Fernandez
Service Advisor
Chevrolet of Walla Walla
1395 Dalles Military Rd
Walla Walla, WA 99362
Languages Spoken
English
Spanish
38 Reviews
Write a Review38 Reviews of Maria Fernandez
November 05, 2025
We called numerous times on Friday but no one answered the phone and we sent a text but no response. We called the dealership ( sales ) finally got to talk to someone in the service department about our c the phone and we sent a text but no response. We called the dealership ( sales ) finally got to talk to someone in the service department about our car to assure the maintenance had been completed so we could pick the vehicle up. A customer should not have to pressure the sales department to talk to the service department when we were told on Wednesday the vehicle would be ready on Friday but no time was given to us. We were trying to follow up to make sure the car was ready. The car runs great but customer service is everything. More
Other Employees Tagged: Maria Fernandez
September 30, 2025
They were efficient and met my needs. I would recommend them to my friends and family. I would recommend them to my friends and family. More
Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department
September 02, 2025
GM parts is a joke, took forever too get (1. 5 monthes) parts, truck runs great now! 5 monthes) parts, truck runs great now! More
Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department
August 20, 2025
Service was prompt and professional. I appreciated the fast turn-around. Overall it was a great experience. Thank you. I appreciated the fast turn-around. Overall it was a great experience. Thank you. More
Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department
August 14, 2025
The service was great very efficient Maria was very thorough and friendly I am very satisfied thorough and friendly I am very satisfied More
Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department
August 08, 2025
Great customer service. Gave a prompt answer to my issue. Attentiveness and politeness are key factors in the overall experience. Gave a prompt answer to my issue. Attentiveness and politeness are key factors in the overall experience. More
Other Employees Tagged: Maria Fernandez
August 07, 2025
Excellent customer service and consistent follow up. Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full cu Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full customer satisfaction. Additionally, everyone we encountered were great listeners, made us feel appreciated and understood. They will literally bend over backwards to make a deal happen if they can. More
Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department
August 04, 2025
Jose is always great. Very helpful and friendly when helping customers. Excellent attitude and demeanor. Very helpful and friendly when helping customers. Excellent attitude and demeanor. More
Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department
June 12, 2025
Pretty good It was ok, just I didn't get the color than I wish on the car than I want, but they put the tint Windows for free, so I guess is a little help wish on the car than I want, but they put the tint Windows for free, so I guess is a little help More
Other Employees Tagged: Maria Fernandez
June 10, 2025
They made use an appointment right away and when we took it in they said they would call us. We had to leave it early and because we had another appointment. They called us early that it was done. They w it in they said they would call us. We had to leave it early and because we had another appointment. They called us early that it was done. They were very nice when we went back to get it. Nice place. More
Other Employees Tagged: Jose Fuentes, Minerva Cardenas, Chevrolet Service Department

