Maria Fernandez
Maria Fernandez at Chevrolet of Walla Walla

Maria Fernandez

Service Advisor

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

Contact Me
4.9
38 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

38 Reviews

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38 Reviews of Maria Fernandez

November 05, 2025

Dealership Rating
Employee Rating

We called numerous times on Friday but no one answered the phone and we sent a text but no response. We called the dealership ( sales ) finally got to talk to someone in the service department about our c More

by Charlenekoreski
Recommend Dealer
Yes

Other Employees Tagged: Maria Fernandez

Nov 14, 2025

Chevrolet of Walla Walla responded

We are very happy to hear that our service department was able to get you vehicle running in tip top shape. We do apologize for the miscommunications between our service department and you. Reviews like yours helps us to correct issues so that next time we will have a more smooth and communitive experience for you. Thank you for your review and we hope to see you at your next service department visit.

September 30, 2025

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Employee Rating

They were efficient and met my needs. I would recommend them to my friends and family. More

by Kmartin2699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Chevrolet of Walla Walla responded

Thank you for your review, reviews like yours motivates our team here to provide the very best experience for each and everyone of our customers. If there is anything else that we can assist you with, please don't hesitate to reach out to one of our team members at 509-529-7000, thanks again and have a great day!!!

September 02, 2025

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GM parts is a joke, took forever too get (1. 5 monthes) parts, truck runs great now! More

by SII0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that you has a issue with GM parts and that it took so long to get parts from them. We are happy to hear that your vehicle is now running excellent. Feedback like yours give us insight on how some of the procedures need to be addressed with GM. If there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000. Thank you again for you business and have a great day!!!

August 20, 2025

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Service was prompt and professional. I appreciated the fast turn-around. Overall it was a great experience. Thank you. More

by PRULLMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Chevrolet Nissan of Walla Wallas service department was such a positive one, we take pride in providing the highest level of customer service that is possible to each of our customers. If there is anything else that we may assist you with, please reach out to our staff at 509-529-7000, option 2 for service. Thank you and have a great day!!!

August 14, 2025

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The service was great very efficient Maria was very thorough and friendly I am very satisfied More

by RJBAUMGARTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Chevrolet of Walla Walla responded

We are very happy to hear that your service visit with Maria was such a great experience. We take pride in providing our customers with the highest level of customer satisfaction that we can provide. If there is anything else that we may assist you with, please reach out to us at 509-529-7000. Thank you a have a good day.

August 08, 2025

Dealership Rating
Employee Rating

Great customer service. Gave a prompt answer to my issue. Attentiveness and politeness are key factors in the overall experience. More

by M.A.REYES56
Recommend Dealer
Yes

Other Employees Tagged: Maria Fernandez

Aug 08, 2025

Chevrolet of Walla Walla responded

We are happy to hear that your experience with Maria at the dealership was such a positive one. Our team takes pride into trying to provide the highest level of customer satisfaction to each and everyone of our customers. Please feel free to reach out to us anytime if there is anything else that we can assist you with. Thanks again for your feedback and have a great day!!!

August 07, 2025

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Employee Rating

Excellent customer service and consistent follow up. Laid back and cordial, we never felt pressured or rushed. Once a sale is made this dealership continues to care, stays in contact and ensures full cu More

by vintagemcmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Chevrolet of Walla Walla responded

We are very happy to hear that your experience here at Chevrolet Nissan of Walla Walla was a positive experience. We are always trying to provide the very best customer experience for all of our customers that visit our dealership. If there is anything else that we can help you out with, please do not hesitate to reach out to one of our team members at the store. 509-529-7000. Thanks again for your review and have a great day!!!

August 04, 2025

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Employee Rating

Jose is always great. Very helpful and friendly when helping customers. Excellent attitude and demeanor. More

by M.A.REYES56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Chevrolet of Walla Walla responded

We are thrilled to hear that you had such a positive experience with Jose at our service department. We are try and provide excellent customer service to each of our customers that come in and have service / repairs performed with our service department. If there is anything else that we can help you out with, feel free to reach out to our team at 509-529-7000, thanks again for you review and have a great day!!!

June 12, 2025

Dealership Rating
Employee Rating

Pretty good It was ok, just I didn't get the color than I wish on the car than I want, but they put the tint Windows for free, so I guess is a little help More

by hilloaraiza
Recommend Dealer
Yes

Other Employees Tagged: Maria Fernandez

June 10, 2025

Dealership Rating
Employee Rating

They made use an appointment right away and when we took it in they said they would call us. We had to leave it early and because we had another appointment. They called us early that it was done. They w More

by rmjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Chevrolet of Walla Walla responded

Thank you for your review, we take pride in providing the very best customer experience to all of our customers. If there is anything else that we can help you out with, please feel free to reach out to us at 509-529-7000.

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