Maria Fernandez | Page 5

Hi they were very helpful to fulfill all my questions and needs they answered all my questions and we’re very nice needs they answered all my questions and we’re very nice More

by mkboozer Verified Customer Verified Customer

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She was very professional and very knowledgeable and helpful and kind ! We will definitely keep coming back helpful and kind ! We will definitely keep coming back More

by Hegeljustin Verified Customer Verified Customer

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The process was made easy and the customer service was great. The updates were also nice ! great. The updates were also nice ! More

by Alondra.P Verified Customer Verified Customer

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They do a great job and will give them my business for years to come years to come More

by Colsonaddy Verified Customer Verified Customer

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We always take our car there for any repairs and they do a great job! a great job! More

by Scott Verified Customer Verified Customer

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It took me 2 times to get the recall done. .I tried a couple years ago and never got a call back from the dealership saying they got the part. I had read that this would take a half hour to com .I tried a couple years ago and never got a call back from the dealership saying they got the part. I had read that this would take a half hour to complete but I should give them 1 hr. Maria told me 2 1/2 -3 hrs. Seems a bit ridiculous. Didn't get a call saying it was done at the 2 1/2 hr but it was done. I'm just not impressed with the service. More

by lindadbrown61 Verified Customer Verified Customer

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It was so great with our Pathfinder. We went back to get a Chevy pickup, and it was really, really a good experience. Got us out from being so upside down. K We went back to get a Chevy pickup, and it was really, really a good experience. Got us out from being so upside down. K More

by jlgray32 Verified Customer Verified Customer

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Honestly would never recommend coming to this dealer. I got my car on 9-15-24 and by 10-9-24 it was in for an oil change and a noise complaint. I got told there was nothing wrong with my car. Then i dr I got my car on 9-15-24 and by 10-9-24 it was in for an oil change and a noise complaint. I got told there was nothing wrong with my car. Then i drive to Idaho and back and the noise is louder. I go into the dealer and have a gentleman go on a test drive with me. He said yep there’s a noise I hear it. Then it goes in for “tie rods”. I go to pick it up on 10-31-24 I backed out of the parking spot and it maid the noise agin. I go a block or so down the road and it’s still making the noise. Back to the dealer it gose. At this point I’m beyond mad I express how mad I am I then tell them they have tell 11-1-24 at noon to tell me what is wrong with it. At noon I get a phone call and basically get xxxxxxxxxxxx the entire time. I get mad and I threaten a lower at this point. I get told “we are not friends anymore and I need to come pick up my xxxxing car now”. So I do. My car is honestly in worse condition than when it went in. My steering wheel isn’t straight anymore, My alignment is off, My car is still broken, the noise is getting louder, “but there’s nothing wrong with it”. They used a broken jeep to compare mine to. I test drove that other jeep and the reson I didn’t buy it was because it was making noises, there were dash lights on and plenty of more resons. Tell me how you can come pare 2 broken cars? Needless to say I have been treated like trash. I have been told to shut up and listen. I HAVE BEEN DOWN RIGHT DISRESPECTED. I honestly don’t wish this dealer on my worst enemy. CHEVY OF WALLA WALLA SUCKS AND THE MANAGEMENT IS EVEN WORSE. I hope one day yall can stop screwing over customers but unfortunately I don’t think that day will be anytime soon considering my uncle has had his truck less than a week and it’s already broken. My cousin has had nothing but problems with her car as well. If I would have known that I would have never came to this dealer. Have the day you deserve Chevy of Walla Walla. More

by Haydn.herron1 Verified Customer Verified Customer

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Service team was very professional and helpful. Their willingness to help and make sure the repair was done right ! Their willingness to help and make sure the repair was done right ! More

by Hegeljustin Verified Customer Verified Customer

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R u k d n g m e &? Y I l k e d u Y I l k e d u More

by R S Verified Customer Verified Customer

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