Dealership Experience
10 yrs, 2 mos
516 Reviews
Write a Review516 Reviews of Maria Santoro
September 11, 2019
Outstanding Service! I always get great service at Rallye Lexus. The advisors are very professional, knowledgeable and courteous and always try to do the right thing. I wo I always get great service at Rallye Lexus. The advisors are very professional, knowledgeable and courteous and always try to do the right thing. I wouldn’t have my Lexus serviced anywhere else! More
Other Employees Tagged: Mike Reidy , Robert Heyman, Frank Licari, Josh Weiss
September 10, 2019
Maintenance The service staff at Rallye Lexus (Mike M, Maria, Joanna), make the service experience as pleasant as can be. Along with the sales staff and managemen The service staff at Rallye Lexus (Mike M, Maria, Joanna), make the service experience as pleasant as can be. Along with the sales staff and management ( John Capozzi), there professionalism is second to none. Any issue I have, they resolve it. Aside from us loving Lexus cars, the service we receive makes us Lexus for Life. As usual, a job well done!!! Thanks. Damiano family More
Other Employees Tagged: Joanna Oates, Mike Reidy , John Capozzi, Michael Montijo, Pamela Palasciano
September 03, 2019
Service The lady who handle my paperwork was extremely nice and took care of all my need. I don’t remember her name but she was excellent. The lady who handle my paperwork was extremely nice and took care of all my need. I don’t remember her name but she was excellent. More
Other Employees Tagged: Joanna Oates , Pamela Palasciano
September 01, 2019
It was a very pleasant, stress free enviroment I had a major problem with the battery on my old vehicle. The service changed my battery but the problem kept on happening. They let me out of my leas I had a major problem with the battery on my old vehicle. The service changed my battery but the problem kept on happening. They let me out of my lease with 8 more payments and I got a new lexus rx350. I've been coming to this dealership for years and years and am very happy with them. More
Other Employees Tagged: Paul Ok
August 15, 2019
Great service Knowledgeable sales person, Lamont made the experience simple and seamless. I have driven/owned 4 different Lexus RX 350 over the last 20 years. I ha Knowledgeable sales person, Lamont made the experience simple and seamless. I have driven/owned 4 different Lexus RX 350 over the last 20 years. I have gone to other dealerships but returned to Rally because of the professional, high quality service provided by Lamont and team! Thank you More
Other Employees Tagged: Lamont Simpson
August 12, 2019
A repeat buyer As this was my second purchase with Rallye, you can assume I had a great experience. From sales with Tyrone to financing with Chris and technical supp As this was my second purchase with Rallye, you can assume I had a great experience. From sales with Tyrone to financing with Chris and technical support with Danny, I couldn’t be happier. I can’t forget to mention the service department. Always ready with a loaner, friendly and professional staff. More
Other Employees Tagged: Tyrone Chen, Michael Montijo, Chris, Danny
July 31, 2019
great No problems everything was done and very fast.And everyone was very helpfully and professional,and I will recommend to friends to check out your lease No problems everything was done and very fast.And everyone was very helpfully and professional,and I will recommend to friends to check out your lease programs More
Other Employees Tagged: John Capozzi
July 30, 2019
Lost Work Order I traveled over 30 miles to Rallye for service because of it's reputation. It's why I bought my car there two years ago. I waited over 4 hours for an I traveled over 30 miles to Rallye for service because of it's reputation. It's why I bought my car there two years ago. I waited over 4 hours for an oil change and basic service. Twice when I asked about why it was taking so long I was told that the car wasn't ready yet. At the 3 hour mark I was offered a loaner which got me worried and suspicious as I was there for an oil change. In fact, what had happened was your service dept misplaced my work order. Found that out around hour 4 when a manager came to find me to tell me what had happened. Very disappointing. More
July 22, 2019
Welcoming, honest and a pleasure to work with. As an owner (not a lease) and someone who keeps their car in immaculate condition, I am very appreciative that the team at Rallye works hard to provid As an owner (not a lease) and someone who keeps their car in immaculate condition, I am very appreciative that the team at Rallye works hard to provide a quality product at a competitive price. More
July 15, 2019
EXCELLENT I have been bringing my car in for service for almost 10 years. Each of the Service Technicians have been extremely helpful/courteous to me. The I w I have been bringing my car in for service for almost 10 years. Each of the Service Technicians have been extremely helpful/courteous to me. The I would highly recommend this dealership to anyone looking for great/honest service. More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo, Pamela Palasciano, Ed --the Sr. Mechanic---FANTASTIC!!!

