Maria Santoro
Maria Santoro at Rallye Lexus

Maria Santoro | Page 47

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
516 Reviews

Dealership Experience

10 yrs, 2 mos

4.9

516 Reviews

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516 Reviews of Maria Santoro

July 12, 2019

Dealership Rating
Employee Rating

engine overheating Rallye Lexus was able to fix the over heating issue. I left my car on a saturday and my car was ready to be picked up on monday. I was able to use t More

by Yelena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2019

Rallye Lexus responded

Thank you for the five-star review, Yelena! We appreciate your loyalty to our dealership!

July 11, 2019

Dealership Rating
Employee Rating

Reliable and wonderful serice From the moment you call to set up the service appointment, their only concern is your satisfaction. I highly recommend this dealership. You will not More

by sangacian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. It is a pleasure to hear that your experience while working with our team went so well. We appreciate your recommendation! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 10, 2019

Dealership Rating
Employee Rating

Wonderful team. The service is outstanding ! I went to service because my Lexus RX, F sport 2017 with 750 miles was heating up to H, radiator clamp was damaged and it More

by Wpolonia0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Cruz, Robert Heyman

Jul 10, 2019

Rallye Lexus responded

Thank you for taking the time to share your review with us. We're so happy to hear that your service visits have always been so outstanding. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

July 09, 2019

Dealership Rating
Employee Rating

Great and reassuring Thanks to the experience of service staff member advising me. She saved me thousands. I cannot be more grateful for her advice and wisdom. Thanks ag More

by gailwilliams61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

Rallye Lexus responded

Thank you for sharing your review with us. It is a pleasure to hear that your service experience while working with Maria went so well and she provided helpful advice! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

July 02, 2019

Dealership Rating
Employee Rating

SERVICE AT RALLY LEXUS STARTING WITH THE APPOINTMENT AND ENDING WITH THE SERVICE, THE WORD IS PROFESSIONAL. ALWAYS ENJOY BRINGING IN MY AUTO TO RALLY LEXUS. THE WAIT WAS A R More

by aireco456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Rallye Lexus responded

Thank you for taking the time to share your experience with us. It is a pleasure to hear that our team was so helpful from start to finish during your service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 30, 2019

Dealership Rating
Employee Rating

Very courteous service in remediation of a software recall Excellent service for software recall and annual 5000 mile oil change of my 2018 RX. Provision of the 2019 RX loaner car allowed a preview of improved More

by PETERESA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Rallye Lexus responded

Thank you for sharing your review with us. We're so happy to hear that your service experience went so well! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 26, 2019

Dealership Rating
Employee Rating

Pam Pam Pam!!!! That’s all I have to say! The best! 7 cars from Rallye Lexus and every experience better than the last. Josh Weiss and Pam Palasciano and Kevin Losee are THE reasons for returning! More

by RICHKEL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Kevin Losee, Pamela Palasciano, Josh Weiss

Jun 26, 2019

Rallye Lexus responded

Thank you for taking the time to share your experience with us! It is a pleasure to hear that you have been a loyal client of Rallye Lexus for some time now and have always had great experiences. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

June 25, 2019

Dealership Rating
Employee Rating

Best Dealership Service I have purchased 7 Lexus ES350 from 2000 thru 2018 at Rallye Lexus. Their Service Department and Sales Staff are the best in the business. More

by jtartaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Anthony Costanzo, Mike Reidy , Leo Cruz, Frank Licari, Michael Montijo, Pamela Palasciano, Josh Weiss, Neil Fogel

Jun 25, 2019

Rallye Lexus responded

Thank you for providing us with your positive review! We're so happy to know that you have been apart of the Rallye Lexus family since 2000 and have always had the best experiences with our sales and service team. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

June 25, 2019

Dealership Rating
Employee Rating

The service department always awesome! The service department always friendly and courteous. Dropped car off gave me ride home. No need for loaner. Done 2 hrs later. Picked up car cleaned More

by EMAY61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Jun 25, 2019

Rallye Lexus responded

Thank you for sharing your review with us! It's so great to hear that your service visits have always gone so well and that our team has always been so courteous! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

June 11, 2019

Dealership Rating
Employee Rating

Always a great experience on my second car now from this location. Always great customer service. They never disappoint! Highly recommend Lexus for great cars and especially th More

by ALISAV1290
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes

Jun 11, 2019

Rallye Lexus responded

Thank you for taking the time to share your review with us! We're so happy to hear that our team was so helpful during your visit. We appreciate your recommendation! We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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