Maria Santoro
Maria Santoro at Rallye Lexus

Maria Santoro | Page 48

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
516 Reviews

Dealership Experience

10 yrs, 2 mos

4.9

516 Reviews

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516 Reviews of Maria Santoro

May 27, 2019

Dealership Rating
Employee Rating

Quick and easy My wife has been shopping here for 20 years. The salesmen we're great, The services we're great. The staffs were friendly, It was fast and easy. More

by JYUNG888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyrone Chen, Michael Montijo

May 28, 2019

Rallye Lexus responded

Thank you for sharing these kind words. It is a pleasure to hear that your wife has been coming to our dealership for the past 20 years and has always had great experiences. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 24, 2019

Dealership Rating
Employee Rating

needed new tire The Glen Cove Rallye Lexus represents the best in customer service. I have leased many cars over past 25 years and Rallye Lexus is the best in servic More

by chrismel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo

May 24, 2019

Rallye Lexus responded

Thank you for sharing these kind words! It is a pleasure to hear that our team has provided you with the best customer service. Thank you for being apart of the Rallye Lexus family. We look forward to bringing you many more great experiences. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 23, 2019

Dealership Rating
Employee Rating

prompt, courteous, efficient I have recently purchased my third Lexus from Rallye. I have always received courteous service. Everything that was supposed to be done to my vehicles More

by DOREENKRUPNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Kevin Losee, Josh Weiss, Danny—technology

May 23, 2019

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We're so happy to hear that your experience while working with our team went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

May 23, 2019

Dealership Rating
Employee Rating

Poor. Expensive for what you got. $600+ dollars of routine service and multipoint inspection, etc, yet they left the screws out that hold the plastic cover on the bottom of the car und More

by Carservice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 03, 2019

Rallye Lexus responded

Thank you for taking the time to share your feedback. We're very sorry to hear about this experience. If you would be willing to speak with us further about this, please feel free to reach out at (866) 423-3204. We hope to hear from you.

May 13, 2019

Dealership Rating
Employee Rating

poor service but good communication thanks for repair of sensor. But dept. determined my window tint was code violation and refused to pass nys inspection. so i went to a local shop wh More

by BRUCEHGOLDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Frank Licari

May 14, 2019

Rallye Lexus responded

Bruce, we're sorry to hear that you were not satisfied with your recent service visit. We would be happy to give a second opinion on the suspension items and show you in person while the vehicle is on a lift. If you would be interested in doing so, please contact Frank Licari at 516-629-7645. Unfortunately, the Tint law is NYS, not Rallye Lexus so we cannot do anything about this. We apologize for the inconvenience. We hope to hear from you.

April 30, 2019

Dealership Rating
Employee Rating

Review The overall service experience was great. The staff was very kind and attentive and they answered all of my concerns satisfactorily. I would definite More

by TIGER19770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2019

Rallye Lexus responded

Thank you for providing us with your positive feedback! We are so happy to hear that your service experience was overall great and our staff was so attentive during it. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 29, 2019

Dealership Rating
Employee Rating

Arlene's experience Excellent competent people. Warm friendly knowledgeable. Willing to go the extra mile. Neat clean waiting area. Have been with them 10 years. Yo More

by LUCKY5300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Holmes, carl

Apr 29, 2019

Rallye Lexus responded

Thank you for providing us with your positive feedback! It is a pleasure to hear that you have been coming to Rallye for the past 10 years and have always had excellent experiences! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 28, 2019

Dealership Rating
Employee Rating

Service department very friendly and disciplined Very happy with Rallye sales and services department, I have been a happy customer since last four years, would love to do business with Rallye’s for More

by TSSAMBIH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Rallye Lexus responded

Thank you for providing us with your positive feedback! We are so happy to hear that your sales and service experiences have always been so great and you've always left satisfied! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

April 22, 2019

Dealership Rating
Employee Rating

Professional and efficient Very courteous people. Quick and efficient service. I had a great experience here, very rare I do with repair shops, Honest, Good service, excellent More

by SYELENA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy , Steven Holmes, Frank Licari, Michael Montijo, Pamela Palasciano

Apr 22, 2019

Rallye Lexus responded

Thank you for sharing your positive experience with us! We are so happy to hear that our team has been so helpful throughout your visits and you've always left 100% satisfied. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

April 22, 2019

Dealership Rating
Employee Rating

A job well done Always a pleasant service appointment. Job gets done right the first time and never feel pressured to do something that isn't necessary at the time. More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates

Apr 22, 2019

Rallye Lexus responded

Thank you for sharing your positive rating and review with us! We are so happy to know that you've always had pleasant experiences with us. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

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