Maria Shouldice | Page 18

Highest level professional. Great technical skills as well as knowledge and aspiration to help. Very nice , very polite, pleasure to deal with. He sold me the best car I have ever had and I really appre well as knowledge and aspiration to help. Very nice , very polite, pleasure to deal with. He sold me the best car I have ever had and I really appreciate his service. Thank you! More

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From the moment I walked Into BMW of Freehold I was greeted warmly and received amazing customer service. Formerly a Land Rover Customer with a 2016 Range Rover Sport, I quickly became a BMW client wit greeted warmly and received amazing customer service. Formerly a Land Rover Customer with a 2016 Range Rover Sport, I quickly became a BMW client within hours. Mike Youssef handled my sale from beginning to end. He assisted with me test driving two vehicles, travelled off site to purchase my exotic mineral water and did everything In his power to make sure i walked out with the coolest car on the lot, a 2021 BMW X5 M competition , one of the only 3 left on the east coast. Mike was never pushy, always accommodating, very warm and friendly. He appeased my every request! He even made sure I walked out with a cool BMW cap :) I hope he can help assist with my next car purchase. Hopefully an M8. Next I met Nick, the Sales Manager. He sat with me and crunched numbers to make sure we worked out a deal I was comfortable with. Great personable guy! Would definitely do business with him again. Thank you Nick! You’re top tier! Maria is in the finance dept and closed the deal. She’s been in the business 20+ years and her lovely personality and experience level assured me that I was in the right hands. Super smooth transaction. I was also assisted by Craig, the resident BMW genius who assisted me with getting to know my new 130k toy! He did a great job with explaining everything in Lehman’s terms and making this extremely technological car user friendly. Thank you BMW of Freehold! You made my car dreams a reality! More

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Mark Eustice made my car buying process really smooth! He went out of his way to help as much as possible, making my car buying experience stress free and pleasant! He went out of his way to help as much as possible, making my car buying experience stress free and pleasant! More

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Wonderful experience getting our 1st BMW! Mark V is very informative and answered all our questions. He kept us up to date, while we were waiting for the delivery of the car! Maria is fantastic- always with informative and answered all our questions. He kept us up to date, while we were waiting for the delivery of the car! Maria is fantastic- always with a beautiful smile on her face! They are both fantastic assets to your company! They made this experience a great one. See you in 3 years. 😁 Erin & PJ Gaidis More

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The team at BMW of Freehold is outstanding, but if you are there be sure to ask for Mike Youseff. He’s honest, kind, and funny. He was swamped with other customers the day I went in. I was only going to t are there be sure to ask for Mike Youseff. He’s honest, kind, and funny. He was swamped with other customers the day I went in. I was only going to test drive a used car, but he made me feel like I was the only person there. He even double checked and was able to get me a better interest rate than I had qualified for on my own. More

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Costomer service was great. Very friendly and welcoming. Questions we had were answered. Helped us find the car that my son was looking for. Dominique was very friendly and helpful with all questions and ma Questions we had were answered. Helped us find the car that my son was looking for. Dominique was very friendly and helpful with all questions and made it easy to find what we wanted. We went to a few other dealers before we came to bmw of feehold and I was definitely pleased with the customer service we received with you guys. I want to give a huge thank you to Dominique Frank and Maria for helping us find the car my son wanted. My son is very happy and so am I. I look forward to doing business with bmw of freehold in the future. More

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3rd Car I bought from BMW of Freehold. Maria handled all 3 purchases. She's the best. Truly. You should definately buy of car from BMW of Freehold for multiple reason but you should demand to work with M 3 purchases. She's the best. Truly. You should definately buy of car from BMW of Freehold for multiple reason but you should demand to work with Maria. You won't regret it. Great person. More

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John was top notch in customer service, his knowledge and willing to help was much appreciated. We drove from Ashburn VA for my son to buy his perfect dream car we couldn’t locate closer to home and due to t willing to help was much appreciated. We drove from Ashburn VA for my son to buy his perfect dream car we couldn’t locate closer to home and due to the top notch service we received from John and Maria in financing we will make that same 3.5 hour drive when hubby and I are ready to purchase our X7 just to be able to feel confident we got a good deal and get great customer service. More

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I've been a customer of BMW of Freehold since 2011 and have bought many cars from over the years. Always a pleasant and quick experience with everyone I deal with. Dori, Rus, Maria and Orville are all g have bought many cars from over the years. Always a pleasant and quick experience with everyone I deal with. Dori, Rus, Maria and Orville are all great to work with. Because of the nature of my work, it is much easier for me to negotiate via email and text rather than sit at the dealership for hours trying to negotiate a deal. And this entire team is more than happy to accommodate and work patiently with me. By the time I walk in the dealership, all I have to do is sign the paperwork. Overall, an excellent team and an excellent dealership! Thank you! WT More

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Justine is my go-to service advisor every time my car needs work. Very easy to talk to and does the job done. She’s handled the servicing of all the cars I’ve bought from them and every single time, sh needs work. Very easy to talk to and does the job done. She’s handled the servicing of all the cars I’ve bought from them and every single time, she does a great job. Thanks, Justine! More

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