RACHEL WALDMAN

This dealership is dishonest. The tired to pull a Bait and Switch on me. Advertised 2022 Telluride for $28,890 but tried to sell it to me for over $33,000 after giving me a sale p The tired to pull a Bait and Switch on me. Advertised 2022 Telluride for $28,890 but tried to sell it to me for over $33,000 after giving me a sale proposal at the$28,890 pice. They Added things to the sale contract I didn't request. Don't use this dealership, you can't trust them. More

by bold04 Verified Customer Verified Customer

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Rachael was informative and patient with me. Kevin, the finance person was as well. I would recommend Kia Pt Charlotte in a heart beat Kevin, the finance person was as well. I would recommend Kia Pt Charlotte in a heart beat More

by TOOTSIEJOY Verified Customer Verified Customer

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They were suppose to sell me my car for an online price of the 2026 bc they had messed up the price for the 2025 with dealer fees included instead they charged me the original price of the 2025 which was 4 of the 2026 bc they had messed up the price for the 2025 with dealer fees included instead they charged me the original price of the 2025 which was 4 thousand more then I except and never gave the deal More

by AMYMCQUIRE18 Verified Customer Verified Customer

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The people were very polite and answered every question I had. They worked with me to get the exact vehicle I wanted within my price range had. They worked with me to get the exact vehicle I wanted within my price range More

by chadaaustin222 Verified Customer Verified Customer

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Very patient and sweet Welcoming and reachable Great customer service If she doesn't know a answer to a question she goes find out before going with her own understanding which that's really good customer service If she doesn't know a answer to a question she goes find out before going with her own understanding which that's really good More

by shelovelym Verified Customer Verified Customer

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Had a great experience. Rachel listened to what we wanted and answered all my questions. Next thing I knew we taking a test drive. A couple hours later we were driving home Rachel listened to what we wanted and answered all my questions. Next thing I knew we taking a test drive. A couple hours later we were driving home in another new Sorento. This was second time buying here and dealership is still only getting better. Again, Thanks Rachel for a great experience!! More

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Very satisfied, in and out in less than 3 hours with my brand new Telluride! Asked all the right questions, got me a good deal. I'll be back to trade in February for the all new '27 Telluride ! brand new Telluride! Asked all the right questions, got me a good deal. I'll be back to trade in February for the all new '27 Telluride ! More

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Dealership was clean and welcoming. Someone checked with me within about 5 minutes of coming through the door. I told them that I had an appointment and they offered me a seat and the Someone checked with me within about 5 minutes of coming through the door. I told them that I had an appointment and they offered me a seat and they went to get my sales rep Rachel. She was great! Put 10 Rachel’s on the floor and sales will sky rocket! She’s very well versed in the inventory and the “next steps” in the sales process. More

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Feel duped by the final financed price. Would like to see an actual breakdown of all the numbers because what was discussed doesn't feel like it lines up with I am actually paying. Would like to see an actual breakdown of all the numbers because what was discussed doesn't feel like it lines up with I am actually paying. More

by joshuamreid Verified Customer Verified Customer

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Very professional at the jobs and good wholesome people. made me feel like I was at home. very honest and I will be back again to purchase another vehicle.. made me feel like I was at home. very honest and I will be back again to purchase another vehicle.. More

by Anthony Gibbons Verified Customer Verified Customer

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