Marie Hamilton | Page 6

Great buying experience No hassles, no pressure just a great buying experience. Fairly valued my trade and worked through incentives to give me the best deal possible. Woul No hassles, no pressure just a great buying experience. Fairly valued my trade and worked through incentives to give me the best deal possible. Would definitely recommend. More

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Nice sales people I love to buy a new car en herb Chambers good people very friendly staff and the workers very good in to my loan thank you very much I love to buy a new car en herb Chambers good people very friendly staff and the workers very good in to my loan thank you very much More

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Recall Work The person who took my car in was courteous and knowledgeable. The car was ready in the approximate time estimated. I was informed of progress while The person who took my car in was courteous and knowledgeable. The car was ready in the approximate time estimated. I was informed of progress while I waited. More

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Pleasant, no pressure and great to work with When we were looking for our Ford Explorer, we did our homework and knew what we were looking for and what we wanted to spend. The team at this deal When we were looking for our Ford Explorer, we did our homework and knew what we were looking for and what we wanted to spend. The team at this dealership worked with us and made us feel like true "customers". From the greeting at the door, to working with Marie as our rep, to Kevin doing our appraisal and with help of Miguel, we were very happy with the way they made us feel. The entire process was quick and stress-free. Marie was very pleasant, showed us all the features of the vehicle, and was very accommodating to our schedules with pickup. Both Marie and Miguel worked hard to get a deal we were both happy with and made us feel like valued customers. We would definitely recommend them to our friends and family. More

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My sales person, Marie, was terrific. I came in wanting to buy the Edge. Drove it and thought it was too big. Marie suggested the Escape and when I drove that I was really pleased. Mari I came in wanting to buy the Edge. Drove it and thought it was too big. Marie suggested the Escape and when I drove that I was really pleased. Marie helped me figure out all the wonderful NEW assists that my car has. I love it! More

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Excellent service! From the second I walked through the door until the moment I drove off in my new car I was impressed. The salesmen and women were all very friendly an From the second I walked through the door until the moment I drove off in my new car I was impressed. The salesmen and women were all very friendly and helpful. Not once did I feel pressured into a purchase. They gave me top dollar for my trade and paired me with my new vehicle. I drove home in my brand new car a couple hours later. Mike D. The service manager is very knowledgeable and exceeeds my expectations of a customer service representative. Marie our sales woman was also very kind and knowledgeable. Highly recommend doing business with herb chambers westborough. 1000% worth the 45 minute drive for us. We will be back. More

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Friendly, REAL customer service Got a great car! Marie was excellent and very patient with me when making my decision. Didn't push it on me and got the car prepared in a timely manne Got a great car! Marie was excellent and very patient with me when making my decision. Didn't push it on me and got the car prepared in a timely manner. Highly recommend buying from this dealership! More

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Very pleasant and informative experience. I recently purchased a used 2017 Ford Mustang and Marie helped me through the process. From the initial test drive where she walked me through the man I recently purchased a used 2017 Ford Mustang and Marie helped me through the process. From the initial test drive where she walked me through the many, various features, to filling out all of the final paperwork, I knew I was in good hands. She treats each of her customers with complete focus and the highest of priorities. Combined with added effort from Mike Falco, they addressed all of my initial concerns and I was able to leave the dealership confident in having made the right purchase, from the right place. George in finance was also very knowledgeable and low pressure. Don, the manager, even introduced himself in a very unforced and pleasant way. This was the 4th car I test drove this time around, and the last. Definitely can recommend Herb Chambers. More

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Top Notch service I took my 1 month old 2017 Ford Explorer to the dealer this morning without an appointment but with some concerns about whether some of the high-tech I took my 1 month old 2017 Ford Explorer to the dealer this morning without an appointment but with some concerns about whether some of the high-tech features of the car were functioning properly. I was explaining my issues to the service department and they were preparing to help me but the General Manager of Herb Chambers Ford Westborough, Mr. McEwen heard me talking about my issues. He immediately enlisted the help of Marie, a saleswomen to see if my problems were "user" issues. It turned out that Marie was able to figure out that I was using a parking feature incorrectly. She was unable to help on the other issue so went into the service center to see if one of the mechanic specialists could help. That is when Mr. McEwen came back out and he hopped into the car and was able to correct and turn on the feature that I thought was "broken". I cannot believe the level of dedication by the entire team of the Westborough Ford dealership to make sure that my vehicle was in perfect working order and that I understood how to use/enable the features that caused me concern. I very highly recommend this dealership for purchase AND service of a Ford vehicle. More

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excellent Customer service I love my new Ford, The Manager Mike DiMella and the salesman took very good care of me and made it easy for me to get myself a newer car. The whole I love my new Ford, The Manager Mike DiMella and the salesman took very good care of me and made it easy for me to get myself a newer car. The whole Herb Chambers staff was delight. I will send all my family and friends to visit Mike the Manager, Mike gave me the best service I have ever had!!! Hats off to Herb Chambers for Investing in great people. I will always always shop at this Herb Chambers in Westborough!! Thank you Debi Gabriele More

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