Marie Wiggins | Page 19

Great experience! We had a great experience at Maplecrest. We drove 4 hours to get the truck we wanted and everything went smoothly. Marla was a great help getting eve We had a great experience at Maplecrest. We drove 4 hours to get the truck we wanted and everything went smoothly. Marla was a great help getting everything going on the phone and then James finishing it up. The finance person, Marie, was straight forward and quick. Many times small dealerships give a much better experience than the big ones. I would definitely recommend Maplecrest Ford to friends and family. More

Report | Print

James made it easy to buy James was great. Made the process as seamless as possible. I bought a CPO f150. The truck was detailed and full of gas, ready to go. Not much no James was great. Made the process as seamless as possible. I bought a CPO f150. The truck was detailed and full of gas, ready to go. Not much nonsense like other dealerships. Finance was straight forward, I got what I asked for and nothing more. Happy with my new truck. Thanks James! More

Report | Print

Longtime Customer I've been a customer for many years and just bought my 5th Explorer in the past 25 years, Sales and Service have never disappointed me. I've been a customer for many years and just bought my 5th Explorer in the past 25 years, Sales and Service have never disappointed me. More

Report | Print

Amazing experience. I am a leaser of Ford and have been loyal of the Ford and Lincoln brand. I have had other cars as well such as Jeep, Mini, & Chevy over the years as I am a leaser of Ford and have been loyal of the Ford and Lincoln brand. I have had other cars as well such as Jeep, Mini, & Chevy over the years as well. Ford makes beautiful machines with probably the best technology out there amongst its competitors. Safety features and a lot of tech are now standard features which is really a best foot forward for Ford in my easy. Let's face it we all really do not think about worst care scenario until it happens. I prefer to be proactive rather than reactive, personally. I always make sure that I get something fast, safe, and love technology. Maplecrest has 2 locations in NJ and besides a very friendly staff (Frank (Sales), David (Operations Manager), and Maria (Finance) are all amazing and always get me in and out and provide me the exact vehicle that I request at the price I negotiated, no surprises. I have a lot of patience for most things in life but haggling is not one of them. I make it clear that I want what I want and I do not want any surprises. They never let me down and are on point 100% of the time. Obviously sometimes things happen beyond the dealerships control like issues from the factory which happens from time to time with any manufacturer and their service department rocks as well. I apologize for not knowing their names but honestly I rarely ever have an issue and the car is in and out. So far the cars all leased from the 2 Maplecrest dealerships 2005 Lincoln MKX limited, 2008 Lincoln MKX Limited, 2011 Ford Edge Sport, 2015 Ford Edge Sport, & 2019 Ford Edge ST. I send everyone I know there and they all couldn't be happier with their decision. More

Report | Print

A+ Experience It was an absolute pleasure working with Olivia from the moment we walked in the door until we left. She was courteous and very knowledgeable in all It was an absolute pleasure working with Olivia from the moment we walked in the door until we left. She was courteous and very knowledgeable in all aspects of our transaction. Actually, everyone who we came in contact with made our experience a positive one. I would highly recommend Maplecrest to anyone looking for a new vehicle. More

Report | Print

Very smooth transaction despite being 2.5hrs away. My wife and I bought a Ford CPO from Maplecrest Ford of Mendham and were extremely happy with the process. Despite being 2.5hrs away and in another st My wife and I bought a Ford CPO from Maplecrest Ford of Mendham and were extremely happy with the process. Despite being 2.5hrs away and in another state, we were able to work out the details of payment, and delivery prior to ever getting to the dealership. We arrived at our scheduled time, and were promptly greeted by Donna. After a quick inspection of the condition of the car, and a test drive, we were able to sign the paperwork and head off. Probably took no more than an hour total. My first contact at the dealership was with Donna and she stayed with us through the entire process to delivery. She was extremely prompt and responsive to e-mail, phone calls, and text, and was invaluable in directing me through the various hurdles to make the process of delivery so smooth. Donna told us that although she had been at the dealership for some time, this was the first vehicle she had delivered to customers ... it certainly didn't show as she was on top of every detail. We've bought a few cars over the years and this was by far our best experience. Even though it's a long drive to get there, when the time comes to replace our other vehicle my first call will be to Maplecrest Ford Bottom line: Fair price, great service, friendly staff; how can you go wrong. More

Report | Print

Excellent purchase experience Excellent and professional service. Olivia was a delight to work with and really went out of her way to make sure we left the dealership happy. Excellent and professional service. Olivia was a delight to work with and really went out of her way to make sure we left the dealership happy. More

Report | Print

Excellent customer service Micky and everyone at Maplecrest Ford make sure you get the car you want! Customer service is the best! I love my Edge 2019!!!!! I will return to get Micky and everyone at Maplecrest Ford make sure you get the car you want! Customer service is the best! I love my Edge 2019!!!!! I will return to get my new Edge in 3 years More

Report | Print

Maplecrest, Mendham is second to none Olivia did a great job explaining all the options and trim levels available for my new truck. She helped me immensely to make my final decision. Her Olivia did a great job explaining all the options and trim levels available for my new truck. She helped me immensely to make my final decision. Her thoroughness left no question in my mind that I was fully informed. From management to the prep guys, everyone treated me like a vip and left no question in my mind that I was getting the best deal available! You can’t beat this team. More

Report | Print

Good experience and happy customer Emma was helpful and kept us informed thru the process. Thanks to her and Marie, we are happy New Ford drivers. Maplecrest was convenient and fair. Emma was helpful and kept us informed thru the process. Thanks to her and Marie, we are happy New Ford drivers. Maplecrest was convenient and fair. More

Report | Print