The professionalism of Olivia was great. I had a question she answered it quickly. There was times she wasn’t in that we were able to talk. Very reliable.
"A Great Experience...Start to Finish "
Olivia was incredibly personable, attentive, understanding and really made the entire experience pleasurable. I also had the opportunity to speak with the General Manager, David, who provided me with a truly welcoming impression from the first call till I was able to connect with Olivia. The Finance Manager took the time to thoroughly explain every detail and determine best options for my situation allowing me to walk away extremely comforable with my purchase. The Sales Manager also introduced himself and expressed his concern for my satisfaction. I will certainly recommend Olivia and this sales team to anyone I speak to that's looking to purchase a new or used vehicle.
- Bill S
Working with Olivia in sales was pleasant and effortless. Also working with Marie? I believe, in finance to get all paperwork signed was wonderful and Actually fun.
- 2016 fusion
Olivia truly made it easy. Didn’t feel like I was dealing with a used car sales person. Truly took time and undertstood what I was trying to buy.
"Came in to kick the tires, went out with a car."
- My Escape
Knowing my Escape purchased from Maplecrest in 2010 had 200K worth of service so I went in to see what the new Escape looked like. I was looking for a V6 (no longer an option) and Olivia was patient, a good listener and problem solver and very helpful in finding me what I needed at a very fair price. If this Escape does 200K worth of commuting with me, then I will be well satisfied.
Marie knows her stuff and is a stitch. She is worth her weight in gold and deserves a raise. She saved me money on my insurance and helped me with things over and beyond what might have been expected.
"Very pleasant experience!"
This is the third Escape I have leased, but my first visit to Maplecrest. I was very impressed with the level of service I received there. Olivia was very friendly, knowledgeable and helpful. She made the entire process fast and easy. It was a pleasure to work with her. I was in my new vehicle and out the door in a short amount of time, and with no stress.
"Best Deal of All"
My wife and I just shopped seven Ford dealerships to lease a 2018 Ford Explorer. Maplecrest Ford by far gave us the best deal. The other dealerships at first quoted us absurd prices. They only got reasonable after repeated visits, each insisting their deal was the best and in the end suggesting there had to be a misunderstanding on our part of the Maplecrest deal. Maplecrest honestly earned our business and the deal was exactly as they said it would be. Our salesperson Olivia DeMattio found us the perfect Explorer, took care of the lease termination on our 2015 Ford Edge, and was professionally outstanding and accommodating from start to finish. Over the years our family has either owned or leased 16 cars and this experience was second to none.
"Great experience thank to Olivia "
- Timmy dauti
The sells girl was great very helpful , freadly and very professional I would definitely refer her to family and friends I would use this dealer again
"Great Deal and Experience"
- Ford man
Every thing was great. I got the exact car I wanted, a white Foed Focus at a very low price. My sales person was great in every aspect. She was very friendly and knowledgeable. She explained everything about the car. Also she accomafsted my schedule so I could pick the car up at my convenience. If I buy another Ford car I will definitely have Olivia do the deal for. Me
A great group of people to work with! This is my third purchased from Maplecrest !! I will definitely use them again in a future purchase.