Marina Felix | Page 2
service advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
Industry Experience
27 yrs
Languages Spoken
English
Spanish
933 Reviews
Write a Review933 Reviews of Marina Felix
June 19, 2026
Everyone at Dorito Bros is friendly and eager to do a good job. I drove up to the service bay and was greeted within a couple of minutes. Saw my service advisor quickly and was ready to go 10 minutes lat good job. I drove up to the service bay and was greeted within a couple of minutes. Saw my service advisor quickly and was ready to go 10 minutes later. More
June 18, 2026
They are great. Especially with the personalized service of picking up and dropping off my car. Especially with the personalized service of picking up and dropping off my car. More
Other Employees Tagged: Kevin Hubert, Sean Thomas
June 12, 2026
Everyone there is great. Word minimums are the dumbest part about leaving reviews. Should really change that. Word minimums are the dumbest part about leaving reviews. Should really change that. More
Other Employees Tagged: Kevin Hubert, Sean Thomas
June 06, 2026
Dirito Bros took care of my tire replacement and help me to get some of my infotainment issues squared away. Marina was great to work with. to get some of my infotainment issues squared away. Marina was great to work with. More
Other Employees Tagged: Kevin Hubert, Sean Thomas
May 31, 2026
Dorito Brothers is where the car was taken everyone I dealt with was professional and they all were friendly too. dealt with was professional and they all were friendly too. More
Other Employees Tagged: Kevin Hubert, Sean Thomas
May 30, 2026
I had an appointment for 9:30 AM. I arrived at 9:20 10 minutes early. I was asked to wait as there were only two service consultants available. There were two other people waiting pri I arrived at 9:20 10 minutes early. I was asked to wait as there were only two service consultants available. There were two other people waiting prior to me. I assumed the weight would not be in after a half an hour, and watching not only the two people that were there previously be helped but people that came after me be helped. I decided to leave, unfortunately whether or not I choose to utilize your services in the future will be completely dependent upon the response to this survey. The ball is in your court. My business and time are much too valuable to give to someone that does not appreciate both. More
Other Employees Tagged: Kevin Hubert, Sean Thomas
May 29, 2026
Folks are always friendly. VW parts ordering is inefficient. Two part took over 18 months to arrive. VW parts ordering is inefficient. Two part took over 18 months to arrive. More
Other Employees Tagged: Sean Thomas
May 14, 2026
Staff was very friendly but the issue I mainly brought this in for still exists. I feel like I was not taken seriously and expensive diagnostics are favored over really finding what’s wrong starting with this in for still exists. I feel like I was not taken seriously and expensive diagnostics are favored over really finding what’s wrong starting with less expensive, all-day testing. Also the fact that you cannot talk w a technician is also a major downside. I feel let down by VW. More

