Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix | Page 2

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
933 Reviews

Industry Experience

27 yrs

Languages Spoken

English English

Spanish Spanish

4.9

933 Reviews

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933 Reviews of Marina Felix

June 19, 2026

Dealership Rating
Employee Rating

Everyone at Dorito Bros is friendly and eager to do a good job. I drove up to the service bay and was greeted within a couple of minutes. Saw my service advisor quickly and was ready to go 10 minutes lat More

by KTWILLS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our team's service at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience.

June 18, 2026

Dealership Rating
Employee Rating

Very professional and welcoming, I have all my concerns addressed and even more before I could have asked questions More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're glad our team could address your concerns. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

June 18, 2026

Dealership Rating
Employee Rating

They are great. Especially with the personalized service of picking up and dropping off my car. More

by MATT.HILEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Jun 18, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recognizing our personalized service. We appreciate your feedback at Dirito Brothers Walnut Creek Volkswagen.

June 12, 2026

Dealership Rating
Employee Rating

Everyone there is great. Word minimums are the dumbest part about leaving reviews. Should really change that. More

by florian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Jun 12, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback on the review process.

June 06, 2026

Dealership Rating
Employee Rating

Dirito Bros took care of my tire replacement and help me to get some of my infotainment issues squared away. Marina was great to work with. More

by dghollenbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Jun 07, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about the tire replacement and infotainment service at Dirito Brothers Walnut Creek Volkswagen. Thank you for recognizing our team.

May 31, 2026

Dealership Rating
Employee Rating

Dorito Brothers is where the car was taken everyone I dealt with was professional and they all were friendly too. More

by DMAPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

May 31, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback and are glad you had a positive experience.

May 30, 2026

Dealership Rating
Employee Rating

I had an appointment for 9:30 AM. I arrived at 9:20 10 minutes early. I was asked to wait as there were only two service consultants available. There were two other people waiting pri More

by morganwilliams4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Hubert, Sean Thomas

May 31, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is important to us. We would appreciate the opportunity to speak with you about your visit to our Service Department regarding the wait time and the customer care you received. Would you please give us a call whenever you have a moment? We look forward to speaking with you. Thank you, Dirito Brothers Volkswagen 925-934-8224

May 29, 2026

Dealership Rating
Employee Rating

Folks are always friendly. VW parts ordering is inefficient. Two part took over 18 months to arrive. More

by blackjack99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas

May 30, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We are glad to read about the friendly experience you had with our Parts Team. However, we would appreciate the opportunity to speak with you about the time taken to receive your order. Whenever you can, please give us a call so we may discuss this. Thank you, Dirito Brothers Volkswagen 925-934-8224

May 14, 2026

Dealership Rating
Employee Rating

Staff was very friendly but the issue I mainly brought this in for still exists. I feel like I was not taken seriously and expensive diagnostics are favored over really finding what’s wrong starting with More

by wassermaedchen72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We are glad to know you had a friendly experience with our Service Team. However, we would appreciate the chance to speak with you about the condition of your vehicle and the time taken for your visit. Please give us a call at your earliest convenience so we may discuss this further. Thank you, Dirito Brothers Volkswagen 925-934-8224

May 12, 2026

Dealership Rating
Employee Rating

Marina was great! she took me my service broke down all that was needed and ordered me lift ride. Thank you. More

by SDN03
Recommend Dealer
Yes
May 12, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our service and arranging your ride. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

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