Marina Felix | Page 2

Great service. They listened and helped me a lot. Even the receptionist was great and friendly. They listened and helped me a lot. Even the receptionist was great and friendly. More

by Xoxoxo Verified Customer Verified Customer

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Marina is always thorough and clear in explaining my options and looking out for the longevity of my vehicle. options and looking out for the longevity of my vehicle. More

by ERGARCIA1987 Verified Customer Verified Customer

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Great customer service - take care of the issue without upselling. Delivery on promises on time. Overall, great experience!!! upselling. Delivery on promises on time. Overall, great experience!!! More

by QLENGUYEN Verified Customer Verified Customer

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Just to say thank you for Erin who helped me and Sean for follow up on my windshield follow up on my windshield More

by ernestodiesta Verified Customer Verified Customer

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An absolutely painless & wonderful car purchasing experience! Having multiple Volkswagen's the service department is the best in the business! experience! Having multiple Volkswagen's the service department is the best in the business! More

by geoffrey.reimer Verified Customer Verified Customer

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Friendly dearlership until you actually need something or there is an issue with your vehicle. My almost brand new (9k miles on it) ID4 stopped working, their offer of a solution is to just wait for a couple there is an issue with your vehicle. My almost brand new (9k miles on it) ID4 stopped working, their offer of a solution is to just wait for a couple hours anytime it refuses to start and then try it again. Claiming its just a software glitch and doesn't warrant any kind of actual solution. So now I'm stuck with a car that is totally unreliable that costs me $600/month. I'm currently in a long and complicated process of trying to get a replacement or a buyback. Whatever you do, don't buy an ID4, and maybe avoid VW entirely until they can sort out their software issues since they won't offer any help or solutions if you encounter a faulty vehicle. More

by ELLABESSETTE Verified Customer Verified Customer

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Overstaffed. Expensive Too many people standing around doing nothing. 12V battery replacement should be around $100, not $300. Instead you create a short-li Expensive Too many people standing around doing nothing. 12V battery replacement should be around $100, not $300. Instead you create a short-lived special battery and place it so an owner cannot messily access it. China is coming, watch out. More

by ORINDABILL Verified Customer Verified Customer

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Marina did a great job and my repairs were done within the time promised. Yay the time promised. Yay More

by wmascitto Verified Customer Verified Customer

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Always feel confident bringing my car in for an annual service to Dorito. My service Rep,, Marina, is so efficient and knowledgeable. I bought my car new from Dorito in 2017 and it’s probably the best car service to Dorito. My service Rep,, Marina, is so efficient and knowledgeable. I bought my car new from Dorito in 2017 and it’s probably the best car I’ve ever owned. More

by KATHIEPAUL70 Verified Customer Verified Customer

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Excellent service even had uber take me to broadway shopping plaza people are also very polite shopping plaza people are also very polite More

by BREATHEASYCPR Verified Customer Verified Customer

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