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Marina Felix
Marina Felix | Page 92
service advisor
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
947 Reviews
Industry Experience
27 yrs, 2 mos
Languages Spoken
English
Spanish
947 Reviews
Write a Review
947 Reviews of Marina Felix
December 13, 2019
Great service Great service. Timely completion of the car. Didn’t have to wait when I picked up the car. Didn’t have to wait to be transported to my office. Great service. Timely completion of the car. Didn’t have to wait when I picked up the car. Didn’t have to wait to be transported to my office. More
by LACOLAO
Verified Customer
December 11, 2019
Service recall item and trouble shoot a rattle under car The service was completed in a timely manner and Marina was quick to communicate the progress while I was waiting for my vehicle . The experience was The service was completed in a timely manner and Marina was quick to communicate the progress while I was waiting for my vehicle . The experience was a 5 star visit More
by Scorpion5
December 09, 2019
Positive Experience The work on my car was done as expected and within the time frame outlined. Employees were personable and efficient. All was quite effortless as well. The work on my car was done as expected and within the time frame outlined. Employees were personable and efficient. All was quite effortless as well. More
by b1066
December 06, 2019
Effortless I called to confirm service appt (I scheduled online) one day prior to drop off date. It wasn’t found in the system. My call was transferred to Marina I called to confirm service appt (I scheduled online) one day prior to drop off date. It wasn’t found in the system. My call was transferred to Marina. She apologized for any inconvenience, said not too worry, and would still be able to come in. Next day she took my info and gave me estimate time of completion, etc. So quick and efficient. More
by Dorzcritique
Other Employees Tagged: Morning and evening shuttle van drivers (can’t remember their names). Soo professional and personable.
December 06, 2019
Simple The service department is efficient and well managed. Easy to make an appointment. Totally hassle free. Shuttle service is convenient. Wait room is cl The service department is efficient and well managed. Easy to make an appointment. Totally hassle free. Shuttle service is convenient. Wait room is clean and comfortable. More
by DBAtlas
Other Employees Tagged: Andres Garcia
December 05, 2019
50k Mile annual service Marina was terrific! She texted me updates throughout the day and kept me informed. I appreciate her great attention and service. Thank you Marina, Marina was terrific! She texted me updates throughout the day and kept me informed. I appreciate her great attention and service. Thank you Marina, well done! More
by Joe Gallagher
December 03, 2019
Efficient and pleasant From the time of making the appointment to finish it was a very efficient process. The wait for the service was less than anticipated. Waiting area i From the time of making the appointment to finish it was a very efficient process. The wait for the service was less than anticipated. Waiting area is clean and provides coffee, water or tea. More
by DKINGPKING
Other Employees Tagged: Oscar Dryden
November 27, 2019
quick and easy Service was easy and effortless. Shuttle service was quick and drivers were friendly. It was just basic service and some recall work and it was smoo Service was easy and effortless. Shuttle service was quick and drivers were friendly. It was just basic service and some recall work and it was smooth. More
by Brent.Hughes0
November 25, 2019
Quick and great service. Great service. Appreciate the quick responses to texts. Keep me updated on the process. Always asked before performing any work that would cost money. Great service. Appreciate the quick responses to texts. Keep me updated on the process. Always asked before performing any work that would cost money. Thanks! More
by ejcheung
November 24, 2019
Excellent Service My recent experience at Dirito Bro’s VW was great would highly recommend if you need service on your VW or need to buy a new car My recent experience at Dirito Bro’s VW was great would highly recommend if you need service on your VW or need to buy a new car More
by elliott_hull
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