Marina Felix | Page 93

Excellent experience. Came on time with prior appointment. After checking in, Marina was very professional; shuttle ready. Car finished within the schedule, shuttle picked me up. Cost was reasonable, did not f After checking in, Marina was very professional; shuttle ready. Car finished within the schedule, shuttle picked me up. Cost was reasonable, did not feel taken or gorged. More

by ADRIANGO24 Verified Customer Verified Customer

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Good customer service Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer tha Very friendly staff! Marina took care of everything for us, even driving our car herself to test the fast charger. And Walnut Creek is much closer than VW San Rafael. Thanks for the good service. More

by Silvana Verified Customer Verified Customer

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Marina - excellent customer service Marina was extremely helpful and beyond personable. Her kind demeanor and smiling face were so welcoming on a Weds morning. She was well informed on w Marina was extremely helpful and beyond personable. Her kind demeanor and smiling face were so welcoming on a Weds morning. She was well informed on what my car needed and she was prompt, time-efficient and honest in everything. More

by GIANNALUCHINI8 Verified Customer Verified Customer

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Service and sales Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car Staff are very friendly and accomodating in all areas and helpful also i can recommend it to my friends and did a good work on my car More

by ESCALONAARNEL Verified Customer Verified Customer

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Buying all electric Golf Received excellent and thorough review of new e-Golf vehicle. Sales representative Oscar Dryden answered all our questions and concerns and offered to Received excellent and thorough review of new e-Golf vehicle. Sales representative Oscar Dryden answered all our questions and concerns and offered to address any issues we had after we drove the car off the premises. We returned about a week later and we discussed some questions we had about the vehicle. More

by HBSARGE79 Verified Customer Verified Customer

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A lot of work to get ready for a smog check My '06 New Beetle convertible had problems passing a smog check. It took a lot of investigation and a lot of work to finally achieve a pass rating on My '06 New Beetle convertible had problems passing a smog check. It took a lot of investigation and a lot of work to finally achieve a pass rating on the secondary air system. Marina was very forthright and friendly throughout the process. Dirito Bros tenaciously handled all of the problems that came up and I got back a car that I hope will pass smog easier in a couple of years. More

by Michael Easker Verified Customer Verified Customer

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NOx Sensor Warranty Repair My TDI was taken care of under warranty. Marina communicated with me during the process. I was able to get the repair taken care of for free. The r My TDI was taken care of under warranty. Marina communicated with me during the process. I was able to get the repair taken care of for free. The repair was completed in the timeline they had given me upfront. More

by karl.a.ruter Verified Customer Verified Customer

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Great service! Great experience and customer service at this dealership! My favorite service person from my Audi dealership is also now there (Marina) :) They prices Great experience and customer service at this dealership! My favorite service person from my Audi dealership is also now there (Marina) :) They prices/offers were very competitive and pleasant to work with. Thanks again! More

by PTRAINOR7 Verified Customer Verified Customer

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Quick and easy, Marina is super helpful Marina provided very helpful options. And it’s super easy to communicate with her via SMS. There was a misfire with the car engine light but she was a Marina provided very helpful options. And it’s super easy to communicate with her via SMS. There was a misfire with the car engine light but she was able to take care of it fast and worry free. A great experience. More

by Elvis Verified Customer Verified Customer

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Recall Car brought in for recall notice. Marina was very helpful and went out of her to assist me in resetting the oil and service reminders on the car aft Car brought in for recall notice. Marina was very helpful and went out of her to assist me in resetting the oil and service reminders on the car after the service was completed. More

by caymus97 Verified Customer Verified Customer

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