Marino Iaderosa | Page 5

The first red flag was my appointment was given to Marino L because he was new and needed someone to practice on. The whole time I was completely taken advantage of it was because I obviously wasn't very kno L because he was new and needed someone to practice on. The whole time I was completely taken advantage of it was because I obviously wasn't very knowledgeable, and confident with cars. I was extremely overcharged, and to make matters even worse, the car they sold me was in bad shape. The car I bought has no Hood Prop. There was a mysterious white spray all over everything under the hood as well. The windshield fluid was empty, and the windshield wipers are old and need replacements. There's so much corrosion and rust on the metals under the hood, like the battery. The radiator hose is in bad shape and dry rotted. Coolant was empty. The break fluid was empty. The tire they filled up that I was told was just low, had a nail in it, and it needs to be replaced. The interior of car was filthy, and there was an empty spray can rolling around in my trunk. I’m so disgusted and insulted. David F the business manager handled the final paperwork, and when I was in the office flew past things, and didn't really explain much. I apparently signed up for GAP insurance which was mentioned  that I didn’t want. That was another $1,500 on top of everything. I found out about the GAP insurance before I left, and was looking over the paperwork. He canceled it, but it was too soon for it to go through. I followed up with emails to David F twice and he completely ignored me, and so I had to handle the cancellation myself. More

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Marino was very professional and answered our questions during the test ride and helpful during negotiations of the final sale. during the test ride and helpful during negotiations of the final sale. More

by jrocdepalo Verified Customer Verified Customer

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We were very pleased with our purchase and with Marino Iaderosa, John Guinea and Tammy! Iaderosa, John Guinea and Tammy! More

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Marino Laderosa was wonderful to work with for this very stressful process. From my first call to our last interaction, he was professional, kind... he followed up with my questions and concerns. He is th stressful process. From my first call to our last interaction, he was professional, kind... he followed up with my questions and concerns. He is the reason we purchased from this dealership. He went above and beyond the call of duty to work with us. I would definitely work with Marino in the future. While Dave from financing was following the rules for an out of town / state registration we found him to be condescending -Marino was working to ensure the process was smooth- it did not seem that way with Dave. To avoid future glitches finance should do a better job reviewing where a customer intends to register the car... and communicate to sales exactly which identification is required. Communication from Marino was clear and organized. Marino.... Thank you! You are the great for what we needed. For a young man- you really rocked it out... as if you had years of experience under your belt. Good Luck to you.... hope to deal with you again for our next purchase. Maggie and Joe More

by jkraus1007 Verified Customer Verified Customer

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Sarasota BMW has a top notch staff of professionals that went above and beyond expectations. Our salesperson Marino was I very knowledgeable about the car we were interested in and eventually purchased. Joh went above and beyond expectations. Our salesperson Marino was I very knowledgeable about the car we were interested in and eventually purchased. John the sales leader and Nicole the tech specialist were also very helpful. Second purchase from this dealer - first car went 240,000 miles before selling it (problem free) More

by sroberts1261 Verified Customer Verified Customer

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Wonderful experience! Sales manager John really knows how to take care of his customers! Amazing Sales manager John really knows how to take care of his customers! Amazing More

by Jose.cotton Verified Customer Verified Customer

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The dealership was great, everybody was kind and treated my party with hospitality. I highly recommend this dealership to everyone. my party with hospitality. I highly recommend this dealership to everyone. More

by Shane Laing Verified Customer Verified Customer

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Marino and Osman bent over backwards to make sure my deal went through. Appreciate their dedication. went through. Appreciate their dedication. More

by doatc1 Verified Customer Verified Customer

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Process was smooth and easy. Everyone was very helpful. I also chose BMW Sarasota because Carlos in service is excellent Everyone was very helpful. I also chose BMW Sarasota because Carlos in service is excellent More

by akanellis92 Verified Customer Verified Customer

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Overall a very good experience. Marion was easy to work with. My only issues are the time to buy the car was 4 hours and we came to an agreement quickly. Other minor issue was they Marion was easy to work with. My only issues are the time to buy the car was 4 hours and we came to an agreement quickly. Other minor issue was they forgot to put in the floor mats. Good news they had them for me the next day. More

by richardbailey3 Verified Customer Verified Customer

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