Mario Di Iorio | Page 16

Easy Deal They were very helpful at Joyce Honda when I was picking out my new car. Their initial price was a little high but they were willing to negotiate down They were very helpful at Joyce Honda when I was picking out my new car. Their initial price was a little high but they were willing to negotiate down and I believe I got a good deal on my car. I'd recommend this dealership. More

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Best dealership for both sales and service! Here is a copy of a letter I wrote to the Vice President regarding my experience at Joyce Honda. I think the letter says it all! I have been a cus Here is a copy of a letter I wrote to the Vice President regarding my experience at Joyce Honda. I think the letter says it all! I have been a customer of Joyce Honda for over twenty five years. Just yesterday I picked up the fifth vehicle I have purchased from your dealership- a brand new HRV. My new SUV is wonderful and like all the other Honda vehicles I have purchased in the past, I love it. My experience with your sales staff was amazing and I wanted to take this opportunity tell you about the outstanding service I received from Craig and Mario. I knew exactly what I wanted when I walked into the dealership that first day, an HRV EX with a manual transmission. Unfortunately, this configuration is virtually impossible to locate in the northeast. After many phone calls to various dealers throughout the US, they were able to locate a dealer in Florida who was willing to trade a vehicle in order to get the one I wanted to me in NJ. Not only that, they were able to get the exact color I requested as well. In addition, I was able to trade in my old vehicle that was not in the greatest shape. Both Mario and Craig went above and beyond the call of duty to satisfy my needs. Craig even called me on his day off to tie up some loose ends so that I could take delivery of the vehicle sooner than we had anticipated. It’s this level of service that keeps me coming back to your dealership. Speaking of service, all of my vehicles are serviced at the dealership as well. Erik Matos has been my service advisor for the past several years. Erik deserves lots of cudos also. He too provides outstanding customer service and deserves recognition as well. One time I stopped by the service department without an appointment because one of my headlights was broken. Erik was able to get the new headlight for me and installed it for me in a matter of minutes. On another occasion, I stopped by thinking there was something wrong with my winshield wipers because I couldn’t get the wiper fluid to work. It turns out I was out of fluid so Erik not only filled the car with fluid, he taught me how to do it myself. Most recently, my son thought there was something wrong with the brakes in his vehicle. I happened to be dropping off one of our other cars for maintenance and was talking to Erik about the situation. Since my son was driving me home, he happened to be there with the car in question. Not only did Erik go outside to talk to my son about the problem, he actually test drove the car right then and there to see if he could determine what the issue was. I was doubly impressed by this because it was a Saturday afternoon at about 5 pm and time for Erik to go home. The fact that he made the effort to meet the needs of a customer instead of telling us to come back some other time was what sets him apart from others I have dealt with in the past (of course, not at Honda)! Erik is a pleasure to deal with and I greatly appreciate everything he has done for us and all of the vehicles we have serviced at Joyce Honda. You run a top notch organization and I will continue to recommend your dealership to all of my friends and family members. It is a pleasure dealing with everyone at Joyce Honda and I look forward to a relationship with your company well into the future. More

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Fast, easy, no games, no pressure This was my third purchase at Joyce Honda. I got a fair price on my trade and very good deal on a new Pilot. The salesman was very nice. The sales This was my third purchase at Joyce Honda. I got a fair price on my trade and very good deal on a new Pilot. The salesman was very nice. The sales and finance managers were professional. I was treated respectfully as a woman shopping on my own, and no one told me to "come back with your husband." The process was very simple and very quick, even the financing. More

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An Absolute Pleasure!!! The entire experience was truly a pleasure from the initial phone call to the delivery of the car! TJ Johnson got it all started and Mario Di Iorio wo The entire experience was truly a pleasure from the initial phone call to the delivery of the car! TJ Johnson got it all started and Mario Di Iorio worked with me without any pressure to make the deal easy and stress free. Mario even took the time to take me through all the great features of my new Pilot Touring at delivery which by the way was the very next day. Dennis Kish was also a pleasure to work out the finances, again no pressure. I will definitely go back there for our next Honda and recommend them to all. More

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Best purchase experience all around! T.J. Johnson, my sales associate, was the absolute greatest throughout the whole process. She went to great lengths to get me exactly the model and co T.J. Johnson, my sales associate, was the absolute greatest throughout the whole process. She went to great lengths to get me exactly the model and color I wanted. The dealer experience was fast and smooth, thanks to all the team members who participated to expedite my purchase. They worked hard with me to arrive at a price and financing that fit my needs. Mario was especially kind and thorough to walk me through all the functions of my new Honda Accord EX-L V6. I've had the car only half a day and I already love this magnificent vehicle. Thank you, TJ and Joyce Honda for a very rewarding experience. I wouldn't dream of purchasing a Honda anywhere else. More

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I bought a crv Mario was excellent! He was very thorough and answered all of my questions. Highly recommend him as your salesman! I will Mario to other friends. Mario was excellent! He was very thorough and answered all of my questions. Highly recommend him as your salesman! I will Mario to other friends. More

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Great experience Mario and Dave were knowledgeable and friendly. They work hard to make sure you get the best car and price for your personal situation. I would absolu Mario and Dave were knowledgeable and friendly. They work hard to make sure you get the best car and price for your personal situation. I would absolutely recommend them to anyone looking for a new car. More

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Great friendly service My family has been working with Mario for years to purchase and lease Hondas from Joyce Honda of Denville. He does a great job making you feel comfort My family has been working with Mario for years to purchase and lease Hondas from Joyce Honda of Denville. He does a great job making you feel comfortable and explains all the necessary details of the transaction. Would gladly recommend him to anyone looking for a Honda. Be sure to ask for him by name! More

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New and Used I bought a new Accord, and then turned it in a year later for a used Subaru. Both experiences were my best in over sixty years of car buying.. I bought a new Accord, and then turned it in a year later for a used Subaru. Both experiences were my best in over sixty years of car buying.. More

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Top notch, courteous service and skilled tech staff. Great sales and service at a fair price. Service dept. excellence makes me a loyal customer. Reputation in Morris County is excellent. I am not ass Great sales and service at a fair price. Service dept. excellence makes me a loyal customer. Reputation in Morris County is excellent. I am not associated with any dealership or service center. More

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