Great communication from their whole team from start to
finish. Love the car and happy with the purchase
finish. Love the car and happy with the purchase
More
by Melko
Other Employees Tagged:
Marcus Carnes
Jul 24, 2024 -
City Volkswagen of Evanston responded
Thank you so much for your wonderful review! We are thrilled that Mario and Marcus had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston!
Sam Lotta - slotta@cityautogroup.com
Mario did a terrific job when I was buying my Taos.
They did not have the car at dealership, so he had to get it from another state. He kept me updated throughout the process.
They did not have the car at dealership, so he had to get it from another state. He kept me updated throughout the process.
More
by Tvog
Jul 23, 2024 -
City Volkswagen of Evanston responded
Thank you for your business and this review. We're happy to hear that Mario and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sam Lotta - slotta@cityautogroup.com
Narcis is amazing very attentive always willing to help,
this is my number 3 car I have bought from him thank you for all you did for me
this is my number 3 car I have bought from him thank you for all you did for me
More
by ismaelavila49
Jul 23, 2024 -
City Volkswagen of Evanston responded
We are very happy to hear that Narcis provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Sam Lotta - slotta@cityautogroup.com
Worked with Marcus prior to coming in and then Mario when
I was at dealership. Both were great and helped me get the exact deal that I wanted
I was at dealership. Both were great and helped me get the exact deal that I wanted
More
by Alea
Other Employees Tagged:
Marcus Carnes
Jul 22, 2024 -
City Volkswagen of Evanston responded
Alea, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcus, Mario, and our team met your expectations. Thank you again for choosing City Volkswagen of Evanston. We look forward to having you as one of our valued customers for many more years to come!
Sam Lotta - slotta@cityautogroup.com
I had an awesome experience here and I could not be any
more pleased with Mario and his professionalism
more pleased with Mario and his professionalism
More
by Nickovi
Jul 21, 2024 -
City Volkswagen of Evanston responded
Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon!
Sam Lotta - slotta@cityautogroup.com
If you want a quick and easy sales process, go see Mario
at City Volkswagen in Evanston
at City Volkswagen in Evanston
More
by Greg
Jul 17, 2024 -
City Volkswagen of Evanston responded
Thank you so much for your wonderful review, Greg! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Evanston!
Sam Lotta - slotta@cityautogroup.com
Leased a 2024 Taos SEL from Mario Grbavac and couldn’t be
happier with the experience. Car was ready when I arrived. Worked within my budget and didn’t hassle me for any extras! HIGHLY RECOMMEND WORKING WITH
happier with the experience. Car was ready when I arrived. Worked within my budget and didn’t hassle me for any extras! HIGHLY RECOMMEND WORKING WITH HIM! No need to go anywhere else! Thank you Mario
More
by John Anagnos
Jul 16, 2024 -
City Volkswagen of Evanston responded
It's great to hear that Mario was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Evanston!
Sam Lotta - slotta@cityautogroup.com
I had an exceptional car buying experience at City
Volkswagen of Evanston. The staff was knowledgeable and attentive. The entire process, except for finance paperwork, was conducted online. I walked i
Volkswagen of Evanston. The staff was knowledgeable and attentive. The entire process, except for finance paperwork, was conducted online. I walked in at 7:10pm and left with my new vehicle by 9:40pm.
Sales Manager, Erick Schneuker, and Finance Manager, Alex, both deserve special mention for their efficient and compassionate service. Erick completed the deal over a few emails, and Alex organized and efficiently completed all the paperwork in time.
Salesperson Mario Grbavac also played a crucial role in this positive experience. He was thorough with the demo of the vehicle prior to delivery, ensuring I was familiar with all its features and functions.
What sets City Volkswagen of Evanston apart is their genuine care for their clients. They listen to their customers' needs and preferences, and they understand that deals can be done online. This should serve as a learning experience for all car dealerships. It's not always necessary for customers to come into the dealership to get a quote or the best deal.
I look forward to reaching out to them for my next purchase. I highly recommend City Volkswagen of Evanston for their professionalism and outstanding service. Thank you again Erick, Alex and Mario!
More
by Salman Syed
Other Employees Tagged:
Erick Schneuker, Alex - Finance Manager
Jul 12, 2024 -
City Volkswagen of Evanston responded
Salman, Thank you for your very kind review. Erick, Mario, Alex, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston.
Sam Lotta - slotta@cityautogroup.com
Mario and Manny helped my mom get into a beautiful new
car. She could not be any happier!
car. She could not be any happier!
More
by Carlito
Other Employees Tagged:
Manny
Jun 30, 2024 -
City Volkswagen of Evanston responded
Here at City Volkswagen of Evanston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Sam Lotta - slotta@cityautogroup.com
Very happy with my new car and with the treatment I
received from the sales and finance team
received from the sales and finance team
More
by JTS
Other Employees Tagged:
Manny
Jun 30, 2024 -
City Volkswagen of Evanston responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Sam Lotta - slotta@cityautogroup.com