Mario L. | Page 2

Awesome staff from the sales guy to the management. Love my brand new Honda Accord! Love my brand new Honda Accord! More

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Wonderful staff, very helpful and easy to work with. Made it a great experience as a first time buyer. Made it a great experience as a first time buyer. More

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The dealership is the place to get your Honda! The friendliness and care they show their customer is amazing. My salesman here was Kevin Huerta and his manager Mario Lopez were just amazing! If am The friendliness and care they show their customer is amazing. My salesman here was Kevin Huerta and his manager Mario Lopez were just amazing! If amazing were people then they are definitely going to be Kevin and Mario. They are the best. They make car buying easy way less nervous. Thanks guys! More

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Darek Smorczewski, Nathan Petersen and the rest of the staff I have worked with at McGrath Honda of St. Charles have been amazing. I get all my cars here and have had a good experience from start to finis staff I have worked with at McGrath Honda of St. Charles have been amazing. I get all my cars here and have had a good experience from start to finish. More

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I was greeted upon entering the dealership and promptly paired with a salesperson. Nikhil Kain was professional and friendly. He responded to my request for purchasing a new vehicle I also met with ma paired with a salesperson. Nikhil Kain was professional and friendly. He responded to my request for purchasing a new vehicle I also met with many other staff members who checked in with me. When I encountered an issue with the car I had test driven,a manager met with me to resolve the issue. More

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I was attended by Jarvis, a great salesman, very helpful, he got me a great deal, exactly what I was looking for, will definitely recommend to come and talk to him. Great service. he got me a great deal, exactly what I was looking for, will definitely recommend to come and talk to him. Great service. More

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McGrath is fortunate to have Jarvis D Jones on their team. He genuinely cares for the customer and listens to their needs and concerns. His commitment shines through. Pleasure working with him with our team. He genuinely cares for the customer and listens to their needs and concerns. His commitment shines through. Pleasure working with him with our purchase. More

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Amazing place to buy a car. Extremely transparent, honest and friendly. Go see Thomas and Mario for what ever you need! Extremely transparent, honest and friendly. Go see Thomas and Mario for what ever you need! More

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Brian and Mario were awesome. They went above and beyond to get us a great deal. They were no nonsense, cut through the usual sales talk and got straight down to business quick They went above and beyond to get us a great deal. They were no nonsense, cut through the usual sales talk and got straight down to business quick We will definitely be back the next time I need a car. More

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Original post: Shane, sales man, is not professional nor responsive. Avoid him if you can. He barely knows nothing about the difference between trims of the car he is selling, but he pretends he knows. responsive. Avoid him if you can. He barely knows nothing about the difference between trims of the car he is selling, but he pretends he knows. Very misleading. He is not only unprofessional, but also not responsive. After I paid the deposit for a new car, he becomes unreachable. I texted him, no repose. I called him two times, and left voice message, never pick up the phone nor call back. I am supposed to pick my car two weeks later, let's see how it goes. 07/16 update: Today is the last day of ETA car arriving window they promised, but I wasn't informed the status of the car. I don't know where is the car, and whether it will be ready for pick up today. The sales guy said he did not get updated. 07/18 update: Finally picked up the new car. The pick up experience is surprisingly smooth. They apologized for the delay, and did the things right this time, so I change the review to 5 star from 1 star. I suggest doing business with below mentioned forks. Isaac, sales representative, and Yeti, sales manager, took over our case. They did a good job to deliver the car smooth and hassle free. Thumbs up for their service. Mario, new car manager, also shown up to greeting, and asked about the feedback. More

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