Mario Luna
Mario Luna at Rudy Luther Toyota
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Mario Luna | Page 3

Service Advisor

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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4.9
91 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

91 Reviews

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91 Reviews of Mario Luna

April 21, 2023

Dealership Rating
Employee Rating

On time, polite service. Clear information. Took 90 minutes but that was expected. So it was ok. More

by caustin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Rudy Luther Toyota responded

Hi there, thank you for coming to RLT. We appreciate your business and your feedback. :)

April 09, 2023

Dealership Rating
Employee Rating

The people at Rudy Luther have taken great care of me and my vehicle since my purchase there over 10 years ago. From sales to service, everyone has been honest and friendly with me regarding my purchase and More

by bryanbope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2023

Rudy Luther Toyota responded

Thank you so much for your review! We value you as our loyal customer and are always here to help. We hope you have a great rest of your day!

March 31, 2023

Dealership Rating
Employee Rating

Love the shuttle service. Leasing is a good option for me. Service writer very pleasant More

by Ejc55416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Rudy Luther Toyota responded

We're happy you had a pleasant experience with us and hope to serve you again next time. :)

March 20, 2023

Dealership Rating
Employee Rating

In and out very fast! Very clean dealership! Very nice people! Lotz of room to sit! More

by steve.j.bredeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Rudy Luther Toyota responded

This is awesome, Steve! We're so glad you had a quick and easy visit with our service team - if you need anything in the future, please let us know. :)

February 27, 2023

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I was in for my 12 month maintenance and everything went smoothly. I was in and out within an hour as promised. Great Dealership!!! Always easy to work with!! More

by Mouichke
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Rudy Luther Toyota responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

February 22, 2023

Dealership Rating
Employee Rating

In addition to doing regular maintenance I was concerned about my collision warning sometimes going off randomly with nothing in sight. Jeremy who checked me in had no suggestions and said it couldn't real More

by jane
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hassler

Feb 22, 2023

Rudy Luther Toyota responded

Hi Jane - thank you so much for leaving us a review. We truly appreciate your honest feedback! Yes, it sounds like Mario Luna was able to assist you regarding your PCS system - he has been a rock star addition to our service team. We're also glad to learn that Jeremy was able to provide further assistance with getting a timeline for you regarding your vehicle's service while you were here. We do hope to see you again in the future, and hope you have a great (and warm!!) rest of your week.

January 23, 2023

Dealership Rating
Employee Rating

Service was quick and we received helpful information. Happy with the service I received here. More

by LN
Sales Price Transparency
Recommend Dealer
Yes
Jan 23, 2023

Rudy Luther Toyota responded

Thank you for leaving us a 5-star review! We appreciate your business.

January 23, 2023

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Employee Rating

Great work toyota team! Thanks!! You are alway very helpful keeping my truck up to date on on the road!! More

by davidhealy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Rudy Luther Toyota responded

Thank you David! It's our honor to be your Toyota dealership and help keep your vehicle in the best possible shape. :) We look forward to seeing you again next time.

January 13, 2023

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Employee Rating

I have experienced outstanding levels of knowledge and prompt action on needed services for my car. I have also had friendly and concerned service people! More

by Aesterberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2023

Rudy Luther Toyota responded

We appreciate your positive feedback - thank you so much! We hope you have a great rest of your week. :)

January 13, 2023

Dealership Rating
Employee Rating

Great service and they finished the work in less than 60 minutes, which was fantastic! More

by dknudsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

Rudy Luther Toyota responded

Thank you for leaving us a review! We hope to see you again for your next scheduled maintenance.

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