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Mario Sorola
Mario Sorola at Toyota of Cedar Park
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Mario Sorola

Service Advisor

Toyota of Cedar Park

5600 183A
Cedar Park, TX 78641

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Mario Sorola

February 12, 2024

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Employee Rating

Mario Sorola was great. He didn't try to upsale me or push anything I didn't need. The restrooms and the wait area were clean and pleasant. I had a great experience. More

by a1johnsa
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Recommend Dealer
Yes
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Feb 12, 2024

Toyota of Cedar Park responded

This is what we like to hear! Thanks for the friendly feedback. We hope to see you back at the dealership soon! Take care.

February 11, 2024

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I just had a great experience at Toyota of Cedar Park. Everyone I dealt with in the service department was professional, courteous and knowledgeable. The service manager, Dennis, and service rep, Mario, w More

by Nathan R.
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Donovan

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Feb 12, 2024

Toyota of Cedar Park responded

Sounds like we hit the mark, Nathan! Thanks for the kudos! We will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

February 03, 2024

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Great service as always Mario is the best 6-Stars only place I trust with my truck More

by kimo12211
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Yes
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Feb 03, 2024

Toyota of Cedar Park responded

This is what we like to hear! Mario is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

December 28, 2023

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From scheduling my service to picking up my vehicle everyone I encountered was very friendly. More

by Perry1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Williams, Landon Pharr , Emily Mendoza

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Dec 28, 2023

Toyota of Cedar Park responded

Glad to be of service! Thanks for the 5-Star review!

September 11, 2023

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Staff received me very well, they are knowledgeable. They have completed my vehicle service within 1 hour and helped to schedule my next appointment so that I don’t miss out free services offered by Toy More

by naveen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jered Cheatham

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Sep 13, 2023

Toyota of Cedar Park responded

Thanks for the kind words, Naveen! We are very excited to hear you enjoyed your visit to our service department. We hope to see you back for your future automotive needs. All the best!

July 01, 2023

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Belinda is very patient, I bought my 2023 Corolla, she was there every time I needed her, a very serious and responsible person, 100% recommended, thank you very much Belinda for all. More

by Antonio serva echeverry
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Recommend Dealer
Yes

Other Employees Tagged: Belinda Fernandez, Daniel Crisostomo, Chris Luke, Trevor Bannister, Tim Stoddard, Luis Caldera , Nina Garza, Sam Momin, DeAnna Romero

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Jul 01, 2023

Toyota of Cedar Park responded

This is what we like to hear! Thanks for the friendly feedback. I will be sure to share your kind words with Belinda! Congratulations on your new Corolla! We hope to see you back at the dealership for your first service visit! Take care.

June 02, 2023

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Great service but terrible wait times. Plan to leave your vehicle for the day because appointment times mean nothing More

by ltelfeyan
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Recommend Dealer
Yes
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Jun 03, 2023

Toyota of Cedar Park responded

Thank you for the 5-star review! We are very excited to hear you enjoyed your visit to our service department. We apologize for the longer-than-usual wait times and will pass the feedback on to our management team so we can better serve you! Please don't hesitate to reach out with any questions. Take care

May 30, 2023

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Great customer service, comfortable area to wait for service - done in less time than I was told when I dropped it off More

by ldavid2849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Breed

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May 30, 2023

ldavid2849 responded

Thanks for your great service

May 23, 2023

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Some of the best customer service around. All of the service people I have encountered are courteous and knowledgeable. More

by MTJ
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Recommend Dealer
Yes
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May 23, 2023

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! I will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

May 16, 2023

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Employee Rating

Mario is always a joy to work with. Super great guy & very knowledgable of the Toyota brand. More

by LaPharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2023

Toyota of Cedar Park responded

Right on! This is what we like to hear! Mario is awesome - we must agree! We look forward to seeing you for your next service visit! Happy miles!

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